PMO Implementation Manager & Head of Product Delivery -P4, Rome, Italy

World Food Programme; Roma; In loco; EUR 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

World Food Programme seeks an experienced PMO Implementation Manager & Head of Product Delivery in Rome to lead the end-to-end delivery of WFP’s digital services across corporate and field environments, translating business demand into scalable IT solutions.

You will oversee cross-functional teams, budgets, risks, and governance, ensuring compliance with WFP policies, audit readiness, and value realization, while nurturing a high-performing Product and Project Manager team.

Competenze

• Advanced degree or equivalent experience in business, IT, or management.
• 8+ years in programme, project and/or product management, with 4+ years in IT/digital environments.
• 2+ years in HR and Finance experience.
• Experience in budget, finance and resource management for large portfolios.
• Knowledge of WFP IT processes, governance and compliance.
• Excellent communication, leadership and stakeholder skills.

Mansioni

• Lead the Digital Services Product and Project Manager Team across corporate and field products with clear roadmaps.
• Provide enterprise-level leadership across project, programme, and product management.
• Ensure alignment of initiatives with WFP priorities and humanitarian mandate.
• Maintain audit readiness and strong control frameworks across the portfolio.
• Lead budget planning, forecasting, cost control and reporting for TEC branches.
• Coach and develop a high-performing team of Product and Project Managers.

Conoscenze

Leadership

Budget management

Project management

Product management

Agile & hybrid delivery

Stakeholder management

Audit compliance

Strategic thinking

Formazione

Advanced University degree in Business Administration, Economics, Information Systems, Project/Programme Management

Descrizione del lavoro

DEADLINE FOR APPLICATIONS 22 September 2026-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ORGANISATIONAL CONTEXT

The PMO Implementation Manager & Head of Product Delivery position is based in Rome, Italy and reports to the Chief Digital Services.

JOB PURPOSE

The PMO Implementation Manager and Head of Product Delivery provides strategic and operational leadership for the end-to-end delivery of WFP’s digital services portfolio across corporate and field environments. The role integrates project, programme, and product management to ensure that digital initiatives are prioritized, delivered, and operated in line with WFP business needs, enterprise IT processes, and compliance requirements. With in depth knowledge of WFP’s mandate, operating model, and IT end to end processes, the incumbent translates business demand into scalable and sustainable digital solutions, ensuring alignment with WFP policies, financial regulations, audit expectations, and governance frameworks.

The role leads cross functional teams, oversees portfolio budgets and resources, manages delivery risks and escalations, and ensures transparency, accountability, and value realization across WFP’s digital investments.

KEY ACCOUNTABILITIES

• Lead the Digital Services Product and Project Manager Team, covering both corporate and field-facing products, ensuring business value delivery through clear product strategies, roadmaps, and prioritization aligned with WFP business needs.
• Provide enterprise-level leadership across project, programme, and product management, ensuring consistent application of standards, methodologies, and governance across the portfolio.
• Ensure alignment of all initiatives with WFP’s strategic priorities, operational requirements, and humanitarian mandate.
• Ensure full compliance with WFP policies, financial rules, HR guidelines, procurement regulations, and enterprise IT governance frameworks across the digital services portfolio.
• Act as focal point for audits and oversight activities for branches within the portfolio, shaping and coordinating audit responses, mitigation plans, and follow-up actions.
• Maintain continuous audit readiness through strong control frameworks, documentation, and transparent reporting.
• Lead budget planning, forecasting, cost control, and reporting for multiple TEC branches, ensuring transparency, accuracy, and value-for-money delivery.
• Oversee cost recovery processes and ensure alignment between delivery plans, funding sources, and expenditure.
• Provide inputs to corporate reporting including APR, TEC Division Performance Plan, Corporate Risk Register, Internal Efficiency Gains, and Capitalization of Intangible Assets.
• Act as TEC CCI Coordination and Resource Manager, leading cross-branch planning and delivery for Corporate Change Initiatives (CCIs) with a TEC component.
• Ensure accurate budgeting, eliminate double charging, identify resourcing gaps, and align delivery timelines across TEC stakeholders.
• Collaborate closely with Branch Chiefs, and Project Managers to ensure integrated and prioritized delivery.
• Lead, coach, and develop a high-performing team of Product and Project Managers.
• Maintain oversight of recruitment, staffing plans, and funding, ensuring alignment with HR policies and workforce strategies.
• Act as a senior escalation point for stakeholders, resolving delivery risks and managing expectations across business and technical counterparts.

QUALIFICATIONS AND EXPERIENCE

• Education: Advanced University degree in Business Administration, Economics, Information Systems, Project or Programme Management, or a related field, or First University degree with additional years of relevant experience.
• Experience: Minimum 8 years of experience in programme, project and/or product management, with at least 4 years in IT or digital environments. Minimum 2 years in HR and Finance.
• Demonstrated experience in budget, finance, and resource management for large-scale, multi-stream portfolios.
• Proven experience working within complex organizations, applying compliance, governance, and audit requirements.
• Strong ability to operate autonomously while coordinating across multiple stakeholders and reporting lines.
• In-depth understanding of WFP’s mandate, organizational model, and business operations.
• Strong knowledge of end-to-end WFP IT processes, enterprise service delivery, and digital product lifecycles.
• Advanced expertise in project, programme, and product management, including Agile and hybrid delivery models.
• Strong compliance mindset with demonstrated experience in audit response, risk management, and internal controls.
• Excellent communication, stakeholder management, and leadership skills.
• Strong analytical, organizational, and prioritization skills, with the ability to manage multiple complex delivery streams.

MORE ABOUT YOU

• Has led and coordinated large projects successfully at HQ and field.
• Has managed, coordinated and actively executed emergency response operations.
• Has provided innovative approaches in the resolution of complex technical issues or problems.
• Has effectively managed IT team and resources needed for the planning, development and delivery of specified information and communications systems services (including data, voice, text, audio and images) at HQ and field.
• Has successfully managed complex IT infrastructure, including the installation and testing of new hardware for improving systems performance at HQ and field.
• Has led the design and successful implementation of ITIL service management systems and protocols for handling customer requests and achieving service excellence.

TERMS AND CONDITIONS

This is an International Professional position and is open to all nationalities. The selected candidate will be employed on a limited fixed-term contract of 1 year, renewable. Limited Fixed-Term Appointment (LFT) position is a non-mobile staff appointment in the international professional category for a limited period for up to 4 years. The position is based in Rome, Italy and the selected candidate will be expected to relocate. Incumbents of LFT positions are not eligible to apply for other mobile positions advertised internally through the Reassignment. WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days' annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [e-mail].

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

If you experience technical issues while submitting your application, you may contact us at [e-mail].