People Operations Lead – Western Europe & Italy (Hybrid)

0673 Opella Healthcare Italy S.R.L.; Lombardia; Hybrid; EUR 62,000 - 83,000; Full time

Job summary

Opella in Milan is seeking a People Operations Lead for Western Europe & Italy to oversee payroll operations, employee lifecycle services and governance across markets. You will drive accuracy, compliance and a high-quality employee experience while leading regional transformation initiatives in people services.

The role requires strong payroll governance knowledge, multi-country experience and the ability to partner with global stakeholders.

Qualifications

• Proven experience leading multi-country payroll operations in international settings.
• Strong knowledge of payroll governance and labor compliance.
• Experience partnering with outsourced payroll providers; service quality focus.
• Proven ability to drive process transformation and operational excellence.
• Excellent stakeholder management across local, regional and global teams.

Responsibilities

• Lead end-to-end payroll, time administration and benefits across Western Europe & Italy.
• Coordinate onboarding, contract administration, employee changes, mobility and offboarding.
• Act as regional primary contact for payroll and HR service providers; drive performance.
• Monitor service metrics, governance reviews and employee feedback to improve delivery.
• Ensure compliance with labour laws, payroll regulations and internal policies.

Skills

Payroll governance

Multi-country payroll

Stakeholder management

Process improvement

Data analytics

Tools

Workday

Job description

Opella in Milan is seeking a People Operations Lead for Western Europe & Italy to oversee payroll operations, employee lifecycle services and governance across markets. You will drive accuracy, compliance and a high-quality employee experience while leading regional transformation initiatives in people services.

The role requires strong payroll governance knowledge, multi-country experience and the ability to partner with global stakeholders.