Payment Process Owner

TeamSystem; Lombardia; Hybrid; EUR 56,000 - 73,000; Full time

Benefits offered by this job

Total compensation

Wellbeing budget

Hybrid model

Growth opportunities

Inclusive environment

Impact

Job summary

TeamSystem is seeking a Payments Process Owner to join the Global Receivables Management team within the Finance Department. You will define and govern the customer payment process for all Group companies across operating countries, with Italy, Spain, and France in the first phase; Italy coordination of the Incomes & Back Office team is essential.

You will design end-to-end processes, set SOPs with SoX readiness, monitor KPIs, and collaborate with Treasury, Tax, Legal, and ICT to push automation

Qualifications

• Degree in Economics, Management Engineering, or equivalent.
• 5–7 years in Process Owner / Order-to-Cash Lead / AR Manager roles in multinational environments.
• Proven experience designing multi-country payment and cash application processes.
• Strong knowledge of SAP, Oracle, or Workday Finance (prefer SAP).
• Power BI, Qlik, or Tableau for process dashboards.

Responsibilities

• Design end-to-end payment and cash application processes aligned with Group O2C architecture.
• Define policies, SOPs, and controls (incl. SoX readiness) for the payment process.
• Coordinate Incomes & Back Office in Italy, ensuring process quality and SLAs.
• Align Italy, Spain, France on the standard model with country-specific requirements.
• Define and monitor KPIs: DSO, on-time payment, cash application, aging, unapplied cash.
• Interface with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub).
• Lead continuous improvement: bottlenecks, RPA, AI for cash application and dunning.

Skills

English fluency

Italian proficiency

Cross-country coordination

Stakeholder management

Process design

Education

Degree in Economics or Management Engineering

Tools

SAP

Oracle

Workday Finance

Power BI

Qlik

Tableau

Job description

We are the leading Tech Company in Europe , supporting digital innovation for over 45 years.

We are committed to bringing digital technology into every business. How? By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes, from HR and customer relations to e-invoicing and digital payments.

In Finance, we ensure the integrated governance of financial activities at Group level, both ordinary and extraordinary. We control administrative, accounting, and financial reporting processes, ensuring compliance with tax requirements and optimizing credit management, debt collection, and treasury activities. A primary focus is placed on integrating the accounting, administrative, and reporting processes of companies being acquired, ensuring alignment and efficiency at the Group level.

We are looking for a Payments Process Owner to join the Global Receivables Management team within the Finance Department. In this role, you will define and govern the customer payment process for all Group companies across operating countries, with a phased rollout (Italy, Spain, and France in the first phase; Turkey and Israel in a later phase). In Italy, you will coordinate the Incomes & Back Office team, ensuring the execution of the standard process in the domestic market.

In particular, you will:

• Design the end-to-end payment & cash application process in alignment with the Group Order-to-Cash architecture.
• Define policies, SOPs, and controls (including SoX readiness) for the payment process across all operating countries.
• Coordinate the Incomes & Back Office team in Italy, ensuring process quality and SLA compliance.
• Align local Business Units (Italy, Spain, France in the first phase; Turkey and Israel in extension) on the adoption of the standard model, managing country-specific requirements (language, taxation, regulatory aspects).
• Define and monitor process KPIs: DSO, on-time payment rate, cash application rate, aging buckets, unapplied cash.
• Interface with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub).
• Lead continuous improvement initiatives: identify bottlenecks, drive RPA automation, adopt AI solutions for cash application, dispute management and dunning, and reduce manual touchpoints.
• Support the rollout of the new I2C SaaS platform (a leading vendor in the Gartner Magic Quadrant), with initial deployment in Italy, Spain, and France and subsequent extension to Turkey and Israel.

What skills are we looking for?

• Degree in Economics, Management Engineering, or equivalent.
• 5-7 years of experience in roles such as Process Owner / Order-to-Cash Lead / AR Manager in multinational environments.
• Proven experience in designing multi-country payment and cash application processes.
• Strong knowledge of SAP, Oracle, or Workday Finance (at least one platform at a senior level as SAP).
• Proficiency in BI tools (Power BI, Qlik, or Tableau) for process dashboarding.
• Strong team coordination skills and ability to manage cross-country stakeholders.
• Fluent English (C1+); native or equivalent Italian proficiency.
• Experience working in CEE / EMEA environments with Group-level governance.

Skills are important, but they are not enough. We seek individuals who, thanks to their growth mindset , view every challenge as an opportunity for growth and who embody the soft skills that set us apart, bringing our values to life.

• ENTREPRENEURSHIP - is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company. We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results.
• INNOVATION - is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives. We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.
• INCLUSION - is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience. We advocate for an inclusive work environment that values each person’s unique characteristics.

What we offer:

We believe that our relationship with people is built on trust, clarity of goals, and full autonomy in how to achieve them.
This is what naturally shapes our way of working and everything that comes with it: from Light Friday — no work on Friday afternoons — to the benefits that reflect our approach.

• Total compensation: € 56.000 – € 73.000 Including a variable component linked to performance. Full-time reference.
• Wellbeing Digital Wallet: from € 4.400 per year. A personal budget to support your wellbeing: travel, medical expenses, parental support, sports, and reimbursements for personal services such as childcare, caregiving, and more.
• Flexibility: we work in a hybrid model, with autonomy over when to come into the office.
• For us, being on-site makes sense when it improves the way we work: you come in when collaboration with colleagues makes a difference, not for presence, but for effectiveness.
• Growth: we offer tailored learning paths and concrete development opportunities within a continuously evolving international group.
• Environment: we promote an inclusive workplace built on trust, collaboration, and the value of diverse perspectives.
• Impact : every day we work to create value for people, businesses, and communities through digital technology.