Overnight Bell Attendant — Luxury Guest Services

fourseasons; Campania; In loco; EUR 23.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Lucrative salary

Benefits package

Time off starting at day of hire

Inclusive team environment

Complimentary/discounted hotel stays

Wellbeing initiatives

Diversity promotion

Complimentary meals and beverages

Tuition reimbursement

Descrizione del lavoro

Four Seasons Naples Beach Club is seeking a Bell Attendant to assist guests with luggage, deliveries, and transport of packages, delivering exceptional hospitality throughout check-in and check-out experiences.

You will interact with guests across the lobby and service areas, handling requests and providing directions while maintaining high standards of service and teamwork in a luxury resort setting.

Competenze

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in English.
• Experience in Guest Services preferred.

Mansioni

• Delivers luggage to room upon check-in and assists guests with in-room orientation when needed.
• Picks up luggage at departure and moves it to storage or Front Drive, maintaining records.
• Handles guest interactions with hospitality and professionalism; resolves inquiries and special requests.
• Greets guests in lobby and offers assistance; supports overnight shift duties including shoe polishing and delivering items as required.
• Restocks the RA closet during overnight shifts and performs errands that may involve local travel.

Conoscenze

Guest services

Customer service

Formazione

High school diploma or equivalent

Descrizione del lavoro

Four Seasons Naples Beach Club is seeking a Bell Attendant to assist guests with luggage, deliveries, and transport of packages, delivering exceptional hospitality throughout check-in and check-out experiences.

You will interact with guests across the lobby and service areas, handling requests and providing directions while maintaining high standards of service and teamwork in a luxury resort setting.