Outpatient Admin Specialist: Epic & Insurance Liaison

Upstate Medical University; Verona; Presencial; EUR 37.000 - 49.000; Jornada completa

Descripción de la vacante

Upstate Medical University is seeking an Outpatient Administrative Specialist to provide clinical administrative support in the ambulatory area. You will assist with registration, insurance validation, and authorizations, and help maintain clinic workflows.

You will compile monthly activity data, manage EPIC Referral WQs, handle calls and correspondence, and guide patients on insurance requirements, waivers, ABNs, and denials processes. Monday-Friday workdays offered.

Formación

• Associate's degree and two years of relevant patient financial/insurance services experience in a healthcare setting.
• Working knowledge of medical terminology, medical billing/insurance requirements, and medical coding.
• Excellent written and oral communication skills.
• Computer skills and keyboarding.
• Ability to maintain good public relations with patients, visitors, co-workers and other individuals.

Responsabilidades

• Provide clinical administrative support to the assigned ambulatory area.
• Assist with monthly report preparation by compiling statistical data related to clinic services.
• Serve as a resource for providers and staff regarding referral and authorization processes.
• Assist with patient check-in/check-out including registration (demographics, insurance and financial information).
• Manage EPIC Referral WQs and handle calls, mail, faxes and correspondence.

Conocimientos

Communication skills

Medical terminology

Public relations

Keyboarding

Educación

Associate's degree

Herramientas

Epic

Word

Outlook

Descripción del empleo

Upstate Medical University is seeking an Outpatient Administrative Specialist to provide clinical administrative support in the ambulatory area. You will assist with registration, insurance validation, and authorizations, and help maintain clinic workflows.

You will compile monthly activity data, manage EPIC Referral WQs, handle calls and correspondence, and guide patients on insurance requirements, waivers, ABNs, and denials processes. Monday-Friday workdays offered.