Outbound Team Lead: Shipping Precision & Efficiency

JD Logistics; Lombardia; On-site; EUR 42,000 - 65,000; Full time

Job summary

JINGDONG Logistics is seeking an Outbound Team Leader to oversee daily operations in our logistics and fulfillment centers. You will lead, motivate, and develop a team to achieve KPIs related to efficiency, accuracy, and customer satisfaction in the outbound shipping process.

The role requires a Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field, with 3–5 years in logistics and at least 1–2 years in supervision.

Qualifications

• Bachelor’s degree in a related field is required or preferred.
• 3–5 years in logistics, warehousing, or fulfillment with 1–2 years in supervision.
• Strong knowledge of outbound logistics, planning, and KPIs.

Responsibilities

• Supervise and manage a team of outbound associates, ensuring adherence to policies and procedures.
• Plan and allocate daily tasks to meet outbound targets and deadlines.
• Monitor KPIs such as pick rates, packing accuracy, and shipping timelines.
• Identify and implement process improvements to boost outbound efficiency and reduce errors.
• Lead regular team meetings and provide feedback and development opportunities.
• Address and resolve operational issues and performance concerns promptly.
• Ensure a safe working environment by enforcing safety regulations.
• Collaborate with inbound, inventory, and transportation for end-to-end operations.
• Prepare and present performance reports to management.

Skills

Team leadership

Data-driven decision making

Outbound logistics knowledge

WMS proficiency

Communication skills

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

Warehouse Management Systems (WMS)

Job description

JINGDONG Logistics is seeking an Outbound Team Leader to oversee daily operations in our logistics and fulfillment centers. You will lead, motivate, and develop a team to achieve KPIs related to efficiency, accuracy, and customer satisfaction in the outbound shipping process.

The role requires a Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field, with 3–5 years in logistics and at least 1–2 years in supervision.