OTC Specialist

Haier Europe; Vimercate; In loco; EUR 32.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal tickets

Smart Working

Descrizione del lavoro

Haier Europe is seeking an OTC Specialist in Vimercate to manage end-to-end customer operations, from order entry through delivery, including pricing and master data maintenance. The role involves logistics activities like direct deliveries, booking slots, and handling credit/debit notes.

You will analyze flows and contribute to project improvements in a fast-paced environment. The ideal candidate has an accounting background, 3–5 years in a similar role, fluent Italian, and solid English, with

Competenze

• Accounting background (bachelor in Economics or similar).
• 3–5 years’ experience in a similar role in a modern, structured company.
• Fluent Italian and good level of English.

Mansioni

• Manage customer end-to-end, from order entry to delivery.
• Maintain customer master data and sales conditions.
• Coordinate logistics such as Direct Deliveries and Booking slots.
• Handle claims and related credit/debit notes.
• Analyze flow and manage projects.

Conoscenze

Italian fluent

English good

BI & reporting

Team player

Formazione

Bachelor in Economics

Strumenti

SAP

Excel

Word & PPT

Descrizione del lavoro

## OTC SpecialistApply: Vimercate (MB): Full time: Posted 2 Days Ago: REQ-26999**Job Posting Title**OTC Specialist**The challenge**An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals. We are looking for an individual who demonstrates the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.**What you will do**For a cluster of customers He/She will responsible of:* Customer management end to end* the entire order flow, from order entry to delivery* Sales condition entry &update* Customer master data maintenance* Logistic activities such as Direct Deliveries and Booking slot Management* Claim management and related credit/debit note flow* Flow Analysis and Projects management**What you need to succeed****Education:*** Accounting Background (bachelor in Economics or similar)* undefined**Professional Experience:*** 3/5 years’ experience in a similar role preferably in a modern and structured Company**Languages:*** Fluent Italian language* Good level of English**Preferred qualifications & soft skills:*** Good knowledge of business intelligence and reporting system* Experience in reporting and PPT presentation* Deep knowledge of Microsoft Excel* Good knowledge of Microsoft Word and PPT* Good SAP knowledge* Strong team player who is willing to work in a fast paced ever changing environment**PAY TRANSPARENCY****Employment Type**: Permanent Contract; Full-Time**National Collective Bargaining Agreement (CCNL):** Metalmeccanici Privati**Minimum Gross Annual Salary:** € 35.000The position includes access to an individual or collective variable incentive scheme based on the achievement of predefined performance objectives (KPIs); alternatively, any additional variable compensation components or benefits will be governed by the applicable company policies.**Benefits:**- Meal tickets- Smart WorkingThe Company may offer a different compensation package than the one indicated above, based on objective criteria identified during the selection process (such as experience, skills or changes in the scope and responsibilities of the role). Any such variation is in no way based on previous salary levels or on personal or discriminatory factors.All decisions are made in compliance with the principle of equal pay, the applicable National Collective Bargaining Agreement (CCNL) and EU Directive 2023/970, as well as the relevant national implementing legislation.