OTC Specialist

Candy Hoover Group Srl; Vimercate; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Meal tickets

Smart Working

Job summary

Haier Europe is seeking an OTC Specialist in Vimercate to manage the end-to-end order flow, from entry to delivery, and to maintain customer master data. The ideal candidate has an accounting background, 3–5 years in a similar role, fluent Italian and good English, and strong Excel, SAP, and BI reporting skills.

The position offers meal tickets and smart working, with a permanent contract in a fast-paced environment.

Qualifications

• Accounting background (bachelor in Economics or similar)
• 3–5 years’ experience in a similar role
• Fluent Italian with good level of English
• Strong knowledge of Excel, Word and PowerPoint; SAP experience
• BI/reporting knowledge is a plus

Responsibilities

• Customer management end-to-end the entire order flow, from order entry to delivery
• Sales condition entry and update
• Customer master data maintenance
• Logistic activities such as Direct Deliveries and Booking slot Management
• Claim management and related credit/debit note flow
• Flow Analysis and Projects management

Skills

Fluent Italian

Good English

BI reporting

End-to-end order flow

Team player

Education

Bachelor in Economics or similar

Tools

SAP

Excel

Word

PowerPoint

Job description

Job Posting Title OTC Specialist

The challenge An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals. We are looking for an individual who demonstrates the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.

What you will do

For a cluster of customers He/She will responsible of:

• Customer management end to end the entire order flow, from order entry to delivery
• Sales condition entry &update
• Customer master data maintenance
• Logistic activities such as Direct Deliveries and Booking slot Management
• Claim management and related credit/debit note flow
• Flow Analysis and Projects management

What you need to succeed

Education: Accounting Background (bachelor in Economics or similar) undefined

Professional Experience: 3/5 years’ experience in a similar role preferably in a modern and structured Company

Languages: Fluent Italian language Good level of English

Preferred qualifications & soft skills: Good knowledge of business intelligence and reporting system Experience in reporting and PPT presentation Deep knowledge of Microsoft Excel Good knowledge of Microsoft Word and PPT Good SAP knowledge Strong team player who is willing to work in a fast paced ever changing environment

PAY TRANSPARENCY

Employment Type: Permanent Contract; Full-Time

National Collective Bargaining Agreement (CCNL): Metalmeccanici Privati

Minimum Gross Annual Salary: € 35.000

The position includes access to an individual or collective variable incentive scheme based on the achievement of predefined performance objectives (KPIs); alternatively, any additional variable compensation components or benefits will be governed by the applicable company policies.

• Meal tickets
• Smart Working

The Company may offer a different compensation package than the one indicated above, based on objective criteria identified during the selection process (such as experience, skills or changes in the scope and responsibilities of the role). Any such variation is in no way based on previous salary levels or on personal or discriminatory factors. All decisions are made in compliance with the principle of equal pay, the applicable National Collective Bargaining Agreement (CCNL) and EU Directive 2023/970, as well as the relevant national implementing legislation.

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Haier Europe is part of the Haier Smart Home, the No. 1 company globally in major appliances and among the Fortune's Global 500 and World's Most Admired Companies. Haier Smart Home has a network of 10 R&D centers, 71 research institutes, 35 industrial parks, 143 manufacturing centers and a sales network of 230,000 nodes around the world. We are the world's only IoT Ecosystem Brand that has been ranked in the Kantar BrandZ Top 100 Most Valuable Global Brands for 5 consecutive years. We also ranked as the #1 Global Major Appliances Brand according to Euromonitor International for 15 consecutive years. In 2023, we achieved revenues of approximately € 33.6 billion. In Europe, under our high-end brands, including Candy, Haier and Hoover, we are designing the new era of living by offering our household solutions and scenarios to over 45 markets in Europe and beyond. Haier Europe is headquartered in Vimercate (MB), Italy. More information is available on corporate.haier-europe.com.