Operation Manager

David Lloyd Leisure Ltd.; Milano; Ibrido; EUR 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

David Lloyd Leisure Ltd. is seeking an Operations Manager to oversee club operations, stepping in as Duty Manager as needed and ensuring every shift delivers exceptional member experiences.

Responsibilities include leading multiple functions, maintaining health and safety standards, and driving efficient service delivery to maximize member satisfaction across the facility.

Competenze

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.

Mansioni

• Regularly act as Duty Manager, leading the team to deliver an excellent member experience.
• Ensure health & safety and compliance regulations are adhered to at all times.
• Maximise member experience across the club on a day-to-day basis.

Conoscenze

Operational leadership

Team leadership

Financial planning

Descrizione del lavoro

# **Cookie Preferences**Operations Managers are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience.Access to our **Benefits Suite**.As Operations Manager we are looking for someone who:Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).Experience leading a variety of functions with variable challenges and goals, or across variable depts.Experience of financial planning and management.