Network & Infastructure Specialist

Arsenale Group; Roma; Sur place; EUR 38 000 - 42 000; Plein temps

Avantages offerts par ce poste

Supplementary health insurance

Résumé du poste

Arsenale Group is seeking a Network & Infrastructure Specialist to join the Group Technology & Innovation Team in Italy. You will manage and develop the Group’s network and IT infrastructure, ensuring reliability, performance, and thorough documentation across multi-site operations.

The role involves hands-on configuration, on-site installations, and coordination with technical partners to support openings, upgrades, and testing. Fluency in Italian and English is required.

Qualifications

• Technical diploma, ITS qualification, or Bachelor's/master's degree in computer science, Telecommunications, Computer Engineering, or related field.
• 3-5 years hands-on networking/infrastructure experience in multi-site environments.
• Strong knowledge of TCP/IP, IPv4, DHCP, DNS, and network services.

Responsabilités

• Configure, administer, and maintain the Group's network and IT infrastructure.
• Perform on-site installations, hardware racking, patch panels, and cabling.
• Provide on-site support for network devices, POS terminals, and related peripherals.
• Troubleshoot network connectivity and infrastructure issues to ensure uptime.
• Coordinate with external partners and IT service providers for installations and testing.
• Document topology, configurations, and procedures.

Connaissances

TCP/IP

VLANs

Wi‑Fi / WLAN

Network troubleshooting

POS terminals support

Vendor coordination

Formation

Bachelor's/Master's in CS/Telecommunications/CE

Outils

Firewall configuration

VPNs

Network monitoring tools

Structured cabling

Description du poste

Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue that ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the acquisition, re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country.

Among its strategic partnerships, Arsenale collaborates with Orient Express in the development and management of exceptional hospitality experiences, combining timeless heritage, refined service, and contemporary luxury standards. Through this collaboration, the Group contributes to the revival and expansion of the iconic Orient Express brand within Italy’s luxury hospitality landscape.

What We Are Looking For:

We are looking for a Network & Infrastructure Specialist to join our Group Technology & Innovation Team, contributing to the management and development of the Group’s network and IT infrastructure. The role will be responsible for supporting network operations, coordinating technical activities and infrastructure projects, and ensuring the reliability, performance, and proper documentation of the Group’s IT infrastructure.

Key Activities:

• Network configuration, administration, and maintenance, including hands-on experience with switches, VLANs, LAN/WLAN networks, wireless access points, and Wi-Fi connectivity;
• On-site installations, infrastructure setup, and field service activities, including familiarity with IT racks, patch panels, and structured cabling;
• On-site technical support, including the configuration and troubleshooting of network devices and connectivity for POS terminals, cash registers, fiscal printers, and other business-critical equipment;
• Network troubleshooting and fault diagnosis, ensuring timely resolution of connectivity and infrastructure issues;
• Coordination of technical interventions and infrastructure projects, including collaboration with technical partners and IT service providers for installations, troubleshooting, new site openings, and commissioning and acceptance testing;
• Infrastructure documentation and formalization, including network topology, device configurations, connectivity schemes, and technical procedures.

Qualifications:

• Technical diploma, ITS qualification, or Bachelor's/master's degree in computer science, Telecommunications, Computer Engineering, or a related field;
• At least 3-5 years of hands-on experience in networking, infrastructure support, and network configuration, preferably within hospitality, hotel, railway, or other complex, multi-site operational environments;
• Solid working knowledge of TCP/IP, IPv4, subnetting, default gateways, DHCP, and DNS;
• Hands-on experience with firewalls, NAT, VPNs, Wi-Fi and access points, VLAN, network LAN/WLAN, network monitoring, and configuration backup and restore procedures;
• Practical experience configuring and troubleshooting switches, VLANs, LAN/WLAN networks, access points, and Wi-Fi connectivity;
• Familiarity with IT racks, patch panels, structured cabling, and the installation and configuration of POS terminals, cash registers, fiscal printers, and related peripherals;
• Experience coordinating external technical partners and IT service providers for on-site installations, troubleshooting, new openings, and infrastructure testing;
• Ability to work independently, with a structured and methodical approach to network troubleshooting and problem diagnosis;
• Excellent command of both Italian and English.

What We Offer:

• Annual gross salary ranging from €38.000 to €42.000;
• Supplementary health insurance;

A culture that values diversity, equity, and inclusion.