Network Development Specialist – Cat. protette L.68/99

BYD Europe; Milano; On-site; EUR 33,000 - 43,000; Full time

Benefits offered by this job

Competitive compensation package

Job summary

BYD Europe is seeking a Network Development Specialist to support the dealer network operations and development in a dynamic, international automotive environment. You will assist in data management, reporting, and cross-functional coordination across Sales, Marketing, and After Sales teams.

The role offers exposure to multiple business activities, with a focus on operational excellence, process improvement, and proactive stakeholder engagement.

Qualifications

• 3–5 years of experience in similar roles in structured/multinational companies.
• Experience in the automotive industry is a plus.
• Analytical & problem-solving skills with a proactive approach.
• Excellent proficiency in MS Office, especially Excel and PowerPoint.
• Ability to multitask, prioritize, and meet deadlines.
• Excellent communication and teamwork skills, with a collaborative mindset in international environments.
• Proactive, adaptable, and able to thrive in a dynamic environment.
• English language proficiency (written and spoken) for international communication.
• Applicants must belong to protected categories under Italian Law 68/99.

Responsibilities

• Provide Operational & Administrative Support to daily department activities.
• Coordinate Dealer Network communications and information sharing.
• Collect, organize, and update business data for reports and dashboards.
• Support monitoring of internal processes to improve efficiency.
• Assist in gathering customer feedback and service quality indicators.
• Provide project coordination support and track deadlines and deliverables.
• Collaborate with Sales, Marketing, Customer Experience, After Sales and other teams.
• Contribute to network development initiatives and departmental objectives.

Skills

Communication

Teamwork

English proficiency

Analytical skills

Problem-solving

Proactivity

Adaptability

Multitasking

Tools

MS Office

Excel

PowerPoint

Job description

The Network Development Specialist will support the Network Development department in a variety of operational, administrative, and coordination activities related to the management and development of the dealer network.

The role will contribute to the smooth execution of daily operations, data monitoring, reporting, and cross-functional initiatives, ensuring effective communication and collaboration between internal departments and external stakeholders.

This position offers the opportunity to gain hands‑on experience across different business activities, develop a broad understanding of dealer network operations, and progressively build expertise within a dynamic and international automotive environment.

Main Responsibilities:

• Operational & Administrative Support: assist with daily departmental activities, including documentation management, data updates, administrative processes, and operational follow-ups.
• Dealer Network Support: contribute to the coordination of activities involving the dealer network, supporting communication, information sharing, and operational requests.
• Data Management & Reporting: collect, organize, and update business data, supporting the preparation of reports, presentations, and performance monitoring activities.
• Business & Process Support: assist in monitoring internal processes and identifying opportunities to improve operational efficiency and workflows.
• Customer Experience Activities: support the collection and analysis of customer feedback, surveys, and service quality indicators, contributing to ongoing improvement initiatives.
• Project Coordination: provide operational support to departmental projects, helping track activities, deadlines, and deliverables.
• Cross-functional Collaboration: work with Sales, Marketing, Customer Experience, After Sales, and other departments to facilitate the execution of shared initiatives.
• Network Development Initiatives: support the implementation of network-related activities and projects, contributing to the achievement of departmental objectives.

Main Requirements:

• Professional Experience: 3–5 years of experience in similar roles, preferably within structured organizations and multinational companies.
• Industry Background: good understanding of business dynamics and organizational processes. Previous experience in the automotive industry will be considered a plus.
• Analytical & Problem-Solving Skills: good analytical skills, attention to detail, and a proactive approach to problem-solving.
• Digital Skills: excellent proficiency in MS Office, particularly Excel and PowerPoint.
• Multitasking & Prioritization: ability to manage multiple tasks and projects simultaneously, effectively prioritize activities, and meet deadlines.
• Communication & Teamwork: excellent communication and interpersonal skills, with a collaborative mindset and the ability to work effectively in international environments.
• Proactivity & Adaptability: proactive attitude, flexibility, and ability to adapt to a dynamic and constantly evolving environment.
• Language Skills: good command of English, both written and spoken, to effectively communicate with international teams and stakeholders.
• Protected Categories: applicants must belong to the protected categories under Italian Law 68/99 (Legge 68/99).

What We Offer:

• Stability & Recognition: permanent employment contract under the Italian Metalworking Industry Collective Bargaining Agreement (CCNL Metalmeccanici Industria), with a competitive compensation package (Salary Range: €33,000–€43,000 + benefits).
• Global Mindset: opportunity to join a rapidly expanding multinational company, working in an international environment with direct interaction with European and Asian headquarters and teams.
• Grow with Us: opportunities for professional growth, skills development, and the chance to actively contribute to the evolution of the business.
• Innovation & Future Mobility: opportunity to play an active role in the transformation of the automotive industry and the future of sustainable mobility.
• Make an Impact: a dynamic environment where ideas, personal initiative, and the entrepreneurial mindset can make a real difference.
• People & Collaboration: a multicultural and collaborative workplace that encourages knowledge sharing, teamwork, and the achievement of common goals.
• Ownership & Empowerment: a collaborative environment that encourages initiative, continuous learning, and the opportunity to progressively develop autonomy and take ownership of activities and projects.

About BYD Group:

Founded in February 1995, BYD Group is a leading high-tech, multi-sector company focused on innovation and development in the automotive, rail, energy, and electronics industries. Committed to creating a better life through technological innovations, BYD Group leverages a powerful network of over 40 subsidiaries and 700,000 employees across more than 400 cities in 79 countries, actively driving the implementation of complete zero-emission and emission-reduction solutions. In 2023, BYD Auto sold 3.02 million NEVs (BEV+PHEV) globally, maintaining its position as the world leader in NEV sales. In January 2024, BYD became the official partner of UEFA EURO 2024, providing eco-friendly mobility services for the championship.

BYD embraces the responsibilities and duties of this era, firmly embracing the tides of electrification and automotive intelligence, and is asserting itself as a global leader in new energy vehicles in China and around the world, paving the way for ecological innovation and development.

Our goal is to build a zero-emission future that reconnects humanity with nature and a world of clean air. We are looking for talent to join this mission and make a positive impact in a diverse and dynamic world.