Multilingual Customer Support Agent

Cross Border Talents; Roma; Hybrid; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Performance-based bonuses

Relocation package included

Job summary

Cross Border Talents is seeking a Multilingual Customer Support Agent to assist customers via phone, email, and live chat. The role supports clients based in Portugal, with remote, hybrid, or on-site options available.

The ideal candidate is fluent in English and at least one other EU language, with strong communication and problem-solving skills, and holds EU citizenship. Relocation is offered for the right candidate in some cases.

Qualifications

• Fluency in English and at least one other EU language.
• Excellent communication and problem-solving skills.
• EU citizenship is required.

Responsibilities

• Assist customers via phone, email, and live chat.
• Provide effective solutions and support for products and services.

Skills

English fluency

Dutch

French

German

Italian

Polish

Norwegian

Czech

Portuguese

Spanish

Swedish

Job description

Multilingual Customer Support Agent in Portugal

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, or Swedish? We're looking for enthusiastic individuals to join a dynamic customer support team based in Portugal .

Available Work Models:

• Remote: Work from anywhere within Portugal.
• Hybrid: Enjoy flexibility with both remote and in-office days.
• On-site: Join a vibrant team in a modern office environment.

Location: Portugal

Perks:

• Performance-based bonuses
• Relocation package included

Key Responsibilities:

• Assist customers via phone, email, and live chat
• Provide effective solutions and support for products and services

Requirements:

• Fluency in English and one of the following languages: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, or Swedish
• Strong communication and problem-solving skills
• Must have EU citizenship