Multilingual Customer Service Rep – Relocate to Lisbon

Nomadify; Perugia; Sur place; EUR 20 000 - 27 000; Plein temps

Avantages offerts par ce poste

International work experience with a全球

Paid training and continuous learning

Multicultural professional environment

Transferable customer service skills

Relocation bonus and support

Résumé du poste

Nomadify is seeking a Customer Service Representative to join its international environment in Lisbon, Portugal. You will handle inquiries via phone, email, and chat, delivering accurate information with a professional approach.

No prior customer service experience is required as full training is provided. Relocation support and a 2500€ gross relocation bonus are available for candidates moving to Lisbon, with additional assistance for those within Portugal.

Qualifications

• Native or fluent in at least one European language.
• Basic to intermediate English skills (B1 or higher).
• Willing to relocate to Lisbon for a minimum of 12 months.
• No previous customer service experience required; full training provided.

Responsabilités

• Handle inbound customer inquiries via phone, email, and/or chat.
• Provide accurate information and solutions in a timely, professional manner.
• Ensure a high level of customer satisfaction and service quality.
• Follow internal procedures, quality standards, and compliance guidelines.
• Document interactions and update customer records in internal systems.
• Collaborate with internal teams to resolve complex issues when required.

Description du poste

Nomadify is seeking a Customer Service Representative to join its international environment in Lisbon, Portugal. You will handle inquiries via phone, email, and chat, delivering accurate information with a professional approach.

No prior customer service experience is required as full training is provided. Relocation support and a 2500€ gross relocation bonus are available for candidates moving to Lisbon, with additional assistance for those within Portugal.