Customer Support Specialist — Lisbon (Relocation Included)

Boeva Tech; Roma; Presencial; EUR 11.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Accommodation provided

Flight reimbursement

Welcome kit

Descripción de la vacante

Boeva Tech in Lisbon is hiring a Customer Support Specialist to assist international customers and manage inquiries with relocation support. The role emphasizes clear, professional communication and problem solving within a multicultural team.

Relocation is provided, including housing support, allowances, and relocation services to ease the move to Lisbon. If you are passionate about helping customers, this is a great chance to develop in a dynamic, international environment.

Formación

• Italian native required and English at least B1 level.
• Strong communication and interpersonal abilities essential.
• Customer-oriented mindset and willingness to help.

Responsabilidades

• Respond to customer questions through the available support channels
• Provide clear, accurate, and professional assistance
• Understand customer needs and identify the most appropriate solutions
• Troubleshoot common issues and escalate complex cases when necessary
• Handle customer requests efficiently while maintaining high service standards
• Keep customer information and case details accurately documented
• Follow established procedures and communication guidelines
• Contribute to a positive customer experience and a multicultural team environment

Conocimientos

Italian native

English B1+

Communication skills

Interpersonal skills

Customer focus

Descripción del empleo

Boeva Tech in Lisbon is hiring a Customer Support Specialist to assist international customers and manage inquiries with relocation support. The role emphasizes clear, professional communication and problem solving within a multicultural team.

Relocation is provided, including housing support, allowances, and relocation services to ease the move to Lisbon. If you are passionate about helping customers, this is a great chance to develop in a dynamic, international environment.