Lisbon Customer Support Specialist Relocation Ready

Boeva Tech; Roma; Presencial; EUR 11.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Room allowance with utility bills

Holiday & Christmas bonuses

Monthly food allowance

Relocation package

Descripción de la vacante

Boeva Tech in Lisbon is hiring a Customer Support Specialist to assist customers, provide reliable solutions, and ensure a smooth experience across all interactions. You will respond to questions through available support channels and tailor responses to each situation.

This role includes a comprehensive relocation package for international candidates, housing and daily allowances, and opportunities for professional growth in a multicultural, multilingual team.

Formación

• Italian native with English B1+ is required.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with willingness to help.
• Professional and solution-focused in challenging situations.
• Attention to detail and organizational skills.

Responsabilidades

• Respond to customer questions through the available support channels.
• Provide clear, accurate, and professional assistance.
• Understand customer needs and identify solutions.
• Troubleshoot common issues and escalate complex cases.
• Handle customer requests efficiently while maintaining a high standard of service.
• Keep customer information and case details accurately documented.
• Follow established procedures, quality standards, and communication guidelines.
• Contribute to a positive customer experience and a supportive team environment.

Conocimientos

Italian native

English (B1+)

Communication skills

Customer-oriented

Multicultural collaboration

Descripción del empleo

Boeva Tech in Lisbon is hiring a Customer Support Specialist to assist customers, provide reliable solutions, and ensure a smooth experience across all interactions. You will respond to questions through available support channels and tailor responses to each situation.

This role includes a comprehensive relocation package for international candidates, housing and daily allowances, and opportunities for professional growth in a multicultural, multilingual team.