Milking Robot Tech Specialist - Global Training & Support

Lely Italia; Milano; In loco; EUR 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary €28k-€32k gross annually

Training through Lely Academy

International environment

Work-life balance

Descrizione del lavoro

Lely Italia recruits a Technical Service Support for Milking to serve as the technical expert for our automatic milking robots. You will support Lely Centers with top-tier service, develop their expertise, and ensure solutions operate at peak performance.

Join a global leader in dairy automation, collaborate with technicians and colleagues worldwide, and participate in continuous product improvement. This role requires on-site work in Milano region; occasional international travel is expected.

Competenze

• Hold a Technical Diploma in Electrical Engineering, Electronics, Mechatronics, Automation, Computer Science or a related field with 2–3 years in a technical service or engineering role, or hold a Bachelor's degree in a relevant technical discipline with no work experience required.
• Excellent understanding of electrical principles and troubleshooting.
• Fluent English spoken and written.
• Experience with hardware and software technologies; comfortable with diagnostic tools.

Mansioni

• Provide second-line technical support to Lely Center technicians via phone, remote support and ticket management.
• Deliver technical training courses and hands-on workshops to develop technicians' knowledge and skills.
• Assist installation, commissioning and troubleshooting of milking robots and herd management software.
• Visit farms for technical audits and validate solutions in the field.
• Test and validate new products and features; provide feedback for improvement.
• Share knowledge and best practices across Lely Centers network.
• Participate in monthly hotline (24/7) to support field technicians.
• Travel to Lely Campus in the Netherlands or other clusters for training and meetings.

Conoscenze

Electrical principles

Troubleshooting

English proficiency

Hardware skills

Software skills

Digital diagnostics

Programming basics

Formazione

Technical Diploma in Electrical Engineering/ Electronics/ Mechatronics/ Automation/ Computer Science

Bachelor's degree in a related technical discipline

Descrizione del lavoro

Lely Italia recruits a Technical Service Support for Milking to serve as the technical expert for our automatic milking robots. You will support Lely Centers with top-tier service, develop their expertise, and ensure solutions operate at peak performance.

Join a global leader in dairy automation, collaborate with technicians and colleagues worldwide, and participate in continuous product improvement. This role requires on-site work in Milano region; occasional international travel is expected.