Member Programme Manager

Hosco.com; Belfiore; Hybrid; EUR 24,000 - 29,000; Full time

Benefits offered by this job

Property discounts

Friends and family discounts

Job summary

The Social Hub is a hybrid hospitality concept creating vibrant communities across Europe. We are seeking a Member Programme Manager to build and run a living community programme from idea to execution, partnering with local brands and creators to bring the hub to life.

You’ll stay close to the city, spot trends, meet people, and turn insights into engaging experiences. Fluency in English is required, Italian a plus, and evenings or weekends may be involved.

Qualifications

• 3–5+ years of experience in events.
• Confident, social and comfortable in front of a crowd.
• Strong creative eye and attention to look and feel.
• Ability to build programmes that drive engagement and loyalty.
• Organised with multiple projects moving without dropping the ball.
• Willing to work evenings or weekends for events.
• Clear communicator and able to connect with teams and partners.
• Fluent in English; Italian is a plus.

Responsibilities

• Build a community programme that people actually show up for
• Create and run events from idea to execution
• Partner with local brands, creators, and collaborators to bring the hub to life
• Turn member feedback and city trends into fresh programming
• Manage the full event calendar and keep it exciting and relevant
• Own the event budget and track what works and what doesn’t
• Brief teams across ops and marketing to bring every event together
• Lead community initiatives like the Dear Neighbour and Ambassador programmes

Skills

Events management

Public speaking

Creative mindset

Project coordination

Team communication

English fluency

Italian a plus

Job description

Your Mission, Should You Choose to Accept It

You’re the one who turns a building into a community people don’t want to leave. As our Member Programme Manager, you create the moments that bring people together, spark connections, and keep the energy alive in the hub. From packed events to unexpected collaborations, you make sure there’s always something happening that people talk about.

You’ll own the full experience, from idea to execution, building a programme that keeps members coming back and makes outsiders want in. You stay close to the city, spotting trends, meeting the right people, and turning that into experiences that feel fresh and relevant. Inside the hub, you’re the go-to for all things community.

This isn’t a desk job. It’s hands‑on and people‑first. If you love creating buzz, building relationships, and seeing your ideas come to life in real time, this is your stage.

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• Build a community programme that people actually show up for
• Create and run events from idea to execution
• Partner with local brands, creators, and collaborators to bring the hub to life
• Turn member feedback and city trends into fresh programming
• Manage the full event calendar and keep it exciting and relevant
• Own the event budget and track what works and what doesn’t
• Brief teams across ops and marketing to bring every event together
• Lead community initiatives like the Dear Neighbour and Ambassador programmes

What You’ll Have

• You bring 3-5+ years of experience in events
• You’re confident, social, and feel at home in front of a crowd
• You have a strong creative eye and care about how things look and feel
• You know how to build programmes that drive engagement and loyalty
• You’re organised and keep multiple projects moving without dropping the ball
• You’re comfortable working evenings or weekends when events call for it
• You communicate clearly and connect easily with different teams and partners
• You speak fluent English, and Italian is a plus

What We Offer:

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
• The opportunity to work for a Certified B Corp company that balances profit with positive impact, collaborating with organizations likeand theto create meaningful change
• The chance to learn and grow in your role with the potential for future growth
  
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.

• Starting Salary: € 26,675.60 gross per year

Who you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation, religionorculture.Your authenticitykeeps ourteam diverse.Come as you are.