Member Programme Manager

The Social Hub; Belfiore; Hybrid; EUR 29,000 - 36,000; Full time

Benefits offered by this job

Discounts across properties

Growth opportunities

Dynamic multinational company

Fun workplace

Job summary

The Social Hub in Europe is seeking a hands-on Member Programme Manager to turn spaces into vibrant communities. You’ll own the full experience from idea to execution, crafting programmes that drive engagement and loyalty while staying close to city trends and partners.

Minimal travel required; you’ll lead events, manage budgets, and coordinate across ops and marketing to bring every moment to life. Fluent English is essential, Italian a plus.

Qualifications

• 3–5+ years of experience in events.
• Confident, social, and comfortable in front of a crowd.
• Strong creative eye; care about look and feel of events.
• Ability to build programmes driving engagement and loyalty.
• Organised; can manage multiple projects without dropping the ball.
• Willing to work evenings or weekends when events call for it.
• Clear communication; connect easily with teams and partners.
• Fluent English; Italian is a plus.

Responsibilities

• Build a community programme that people actually show up for.
• Create and run events from idea to execution.
• Partner with local brands, creators, and collaborators to bring the hub to life.
• Turn member feedback and city trends into fresh programming.
• Manage the full event calendar and keep it exciting and relevant.
• Own the event budget and track what works and what doesn’t.
• Brief teams across ops and marketing to bring every event together.
• Lead community initiatives like the Dear Neighbour and Ambassador programmes.

Skills

Years of events experience

Public speaking

Creative design eye

Program development

Organised project management

Evenings/weekends availability

Clear communication

English fluency

Job description

Your Mission, Should You Choose to Accept It

You’rethe one who turns a building into a community peopledon’twant to leave. As our Member Programme Manager, you create the moments that bring people together, spark connections, and keep the energy alive in the hub. From packed events to unexpected collaborations, you make surethere’salways something happening that people talk about.

You’llown the full experience, from idea to execution, building a programme that keeps members coming back and makes outsiders want in. You stay close to the city, spotting trends, meeting the right people, and turning that into experiences that feel fresh and relevant. Inside the hub,you’rethe go-to for all things community.

Thisisn’ta desk job.It’shands-on and people-first. If you love creating buzz, building relationships, and seeing your ideas come to life in real time, this is your stage.

In Case You Don’tKnowWhoWe Are

Known for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces.

Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

WhatYou’llDo

• Build a community programme that peopleactually showup for
• Create and run events from idea to execution
• Partner with local brands, creators, and collaborators to bring the hub to life
• Turn member feedback and city trends into fresh programming
• Manage the full event calendar and keep it exciting and relevant
• Own the event budget and track what works and whatdoesn’t
• Brief teams across ops and marketing to bring every event together
• Lead community initiatives like the Dear Neighbour and Ambassador programmes

WhatYou’llHave

• You bring 3-5+ years of experience in events
• You’reconfident, social, and feel at home in front of a crowd
• You have a strong creative eye and care about how things look and feel
• You know how to build programmes that drive engagement and loyalty
• You’reorganised and keep multiple projects moving without dropping the ball
• You’recomfortable working evenings or weekends when events call for it
• You communicate clearly and connect easily with different teams and partners
• You speak fluent English, and Italian is a plus

What We Offer:

• The opportunity to work at a dynamic, multi-national company. Not just another hotel -we’rea game changing innovator, challenging everyconventionand defining the future
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiate best.

• Starting Salary: € 26,675.60 gross per year

Who you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how werepresentourselves.Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation,religionorculture.Your authenticitykeeps ourteam diverse.Come as you are.