Meeting & Events Coordinator (M/F/Nb)

Mama Shelter Group; Bardi; In loco; EUR 24.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee benefits across Mama & Ennism

Descrizione del lavoro

Mama Shelter Group is seeking a proactive events sales specialist in Emilia-Romagna, Italy. You will manage client relationships from first contact to final invoicing, coordinating with Culinary, F&B, Housekeeping, Front Office and other teams to deliver seamless events.

You’ll drive revenue growth by nurturing agency relationships and applying strategic commercial plans while keeping a pulse on market trends and guest satisfaction.

Competenze

• Passion for sales with organized approach.
• Detail-oriented and well-organized.
• Strong communication and diplomacy skills.
• Problem-solving with excellent customer relations.
• Hands-on, lead by example mindset.
• Negotiation skills with diverse clients, incl. agencies.
• Comfortable presenting data in PowerPoint and Excel.

Mansioni

• Handle quotes, bookings, logistics, payments and reporting.
• Be the single point of contact for clients from planning to final invoicing.
• Coordinate with Culinary, F&B, Housekeeping and Front Office to ensure smooth operations.
• Grow visibility and revenue by nurturing relationships with agencies and companies.
• Apply a smart commercial strategy and monitor market trends and guest satisfaction.

Conoscenze

Sales passion

Attention to detail

Communication

Diplomacy

Problem solving

Hands-on

Negotiation

PowerPoint

Excel

Strumenti

PowerPoint

Excel

Descrizione del lavoro

• At Mama, business meets pleasure — and you're the mastermind behind every unforgettable event!
• From corporate seminars to wild birthdays, you handle everything from “Hello” to final invoice with energy, precision, and good vibes.
• You’re the single point of contact for our clients, juggling planning, coordination, and follow-up like a pro – all while spreading the Mama spirit. You’re the go-to person who makes Mama the place to be for events.
• You work hand-in-hand with every department (Culinary, F&B, Housekeeping, Front Office…) to make sure everything runs smoothly.
• You handle quotes, bookings, logistics, payments, and reporting – and you still manage to make people feel special and delighted.
• On top of that, you help grow our visibility and revenue by nurturing great relationships with agencies and companies, and by applying a smart commercial strategy.
• You keep one eye on market trends and the other on guest satisfaction.

Mama Loves Business — and you make it happen!

Qualifications

• You are passionate about sales without being the Wolf of Wall Street!
• Detail is important to you; nothing goes missing thanks to your sense of organization and anticipation.
• With a strong sense of communication, you are a diplomat and know how to bring all the services together.
• Problem solver with excellent customer relations- you never run out of ideas when faced with a customer situation.
• Action oriented- you’re hands on and believe that leading by example is the key to success.
• Family negotiator, everyone always ends up watching your pick for the Sunday movie night.
• You know your numbers and are not afraid to show them; your PowerPoint presentations and your Excel tables make everyone jealous!

What do we have in store for you?

• Gross annual salary: €24,000 – €27,000, depending on experience and skills.
• Contract type: full-time permanent or fixed-term contract, with the goal of transitioning to a permanent position. To be determined based on the candidate’s experience and profile.
• Employee benefits across all Mama & Ennismore / Accor properties.
• An amazing atmosphere and a fantastic team to share every day with!
• Internal events, surprises and special moments to keep the energy high all year round.
• Professional growth and development opportunities in an international, dynamic environment full of possibilities.

Please note: staff accommodation and parking are not available.

Ready to join our team and start a new adventure with us?

We can’t wait to meet you!

Additional Information

• First melody: “At Mama, no AI! We review your application in person and take the time to understand your background.
• First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm.
• Chorus: Once you've passed the phone interview, we'll arrange a remote meeting or a meeting at Mama to meet the Gang!
• Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a or a .