Medior IT Business Solution Manager - English/Italian - Milan

All European Careers BENELUX; Lombardia; Hybrid; EUR 70,000 - 95,000; Full time

Job summary

All European Careers BENELUX is seeking an IT Business Solution Manager for an international project in Milan. With +5 years of experience and strong Microsoft tech focus, you will translate business requirements into robust technical solutions and support delivery across data integration, analytics, and reporting.

Role requires willingness to work 2 days in the Milan office; fluency in English and Italian is essential.

Qualifications

• Bachelor's degree in IT, CS, or a related field.
• +5 years of IT/business solutions management experience in complex organizations.
• Strong hands-on capability with Microsoft data and BI technologies.
• Proven ability to translate business requirements into technical solutions.
• Willingness to work 2 days per week in Milan office; work permit not provided.

Responsibilities

• Analyze, deliver, enhance, and maintain IT/business solutions for markets.
• Gather, clarify, and formalize requirements into proposals.
• Support data integration, reporting, and business applications delivery.
• Coordinate projects per governance, procedures, and standards.
• Ensure maintainability, security, and scalable development patterns.
• Provide support to Italian and Greece markets.
• Collaborate with business stakeholders to translate needs into solutions.
• Design and develop ETL/integration using SQL Server, SSIS, and Azure Data Factory.
• Maintain Power BI data models and datasets for consistent reporting.
• Develop Power Apps to support business processes as needed.
• Document functional/technical specs and deploy changes under governance.
• Assist with ServiceNow-based portfolio maintenance and change control.

Skills

IT project management

Business analysis

Stakeholder collaboration

Governance & compliance

Multilingual communication

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Microsoft SQL Server

SQL Server Integration Services (SSIS)

Azure Data Factory

Power BI

Power Apps

Azure SQL

T-SQL

DAX

Power Query

Power BI Data Flows

Power Automate

VB/C# scripting

Job description

For an international project in Milan, we are urgently looking for a IT Business Solution Manager with +5 years of relevant experience and a strong focus on Microsoft technologies used across the data integration, analytical, and reporting landscape, including Microsoft SQL Server, SQL Server Integration Services (SSIS), Azure Data Factory, Azure SQL, and Power BI. .

You will be expected to combine technical delivery capabilities, business analysis skills, and project support experience, with the objective of translating business requirements into effective, maintainable, and compliant technical solutions.

Candidates need to be willing to work 2 days in the Milan office. Work permit is not provided.

Candidates need to be fluent in English and Italian.

Tasks and responsibilities:

• Support Market IT in the analysis, delivery, enhancement, and maintenance of solutions;
• Work with business stakeholders to collect, clarify, and formalize requirements, and convert them into functional and technical implementation proposals;
• Support technical delivery across data integration, reporting, and business application domains;
• Contribute to project execution and coordination in accordance with policies, procedures, governance, and development standards;
• Development standards explicitly require consistency, governance, maintainability, security, scalability, and compliance with standard development patterns and controls;
• Provide support to the Italian and Greece market;
• Collaborate closely with Market business stakeholders to understand business requirements and translate them into technical solutions;
• Design, develop, maintain, and optimize ETL / integration solutions using SQL Server, SSIS, T-SQL, and Azure Data Factory;
• Maintain and enhance Power BI data models / datasets, ensuring consistency, usability, and maintainability;
• Design and develop Power Apps solutions where required to support business processes;
• Support testing, troubleshooting, correction, enhancement, and controlled deployment activities;
• Produce or maintain functional and technical documentation;
• Support project execution and coordination in line with internal governance requirements;
• Support application portfolio maintenance through the use of the ServiceNow system;

Profile

• Bachelor's degree in Information Technology, Computer Science, or a related field;
• +5 years of working experience in complex organizations in IT/business solutions management, ideally in a consumer-facing systems/applications;
• Strong hands‑on capability in the following technologies:

Microsoft SQL Server;

SQL Server Integration Services (SSIS);

Microsoft Azure Data Factory;

Visual Basic / C# Scripting and Development;

T‑SQL, DAX, Power Query and Power BI Data Flows;

Power Apps development;

Power BI data model / dataset maintenance and development: Data source connection and dataset publishing, Data modelling in Power BI Desktop;

• Power BI report development (an asset but not required);
• Architecture including SQL Server Database, SSIS, Azure Data Factory, Azure SQL, Power BI, Power App and Power Automate as core technologies supporting the integration, warehouse, and presentation layers;
• Solid experience as an IT Business Analyst, including:

Eliciting and documenting business requirements;

Performing impact and gap analysis;

Translating business needs into functional and technical solutions;

Preparing clear and structured documentation;

Working effectively with both IT and business stakeholders;

Project Management for small and medium projects

• Knowledge of agile approaches in Development and Project Management ;
• Strong experience in data integration, business intelligence, and business application support/development;
• Proven delivery experience in business-facing IT environments
• Fluent in English and Italian;