Marketing Manager Italy

Atlante; Milano; Ibrido; EUR 41.000 - 50.000; Tempo pieno

Descrizione del lavoro

Atlante Italy seeks an experienced Marketing leader to own country execution of B2C, digital, CRM and lifecycle marketing in alignment with HQ. You will drive customer acquisition, retention and CLV through integrated campaigns and oversee app performance, campaigns, and partnerships in a matrix setup.

The role requires 7–10 years in marketing with a strong commercial focus, a Master’s in Marketing, and fluency in Italian and English. Hybrid Milan-based employment with competitive remuneration.

Competenze

• Master's degree in Marketing or related field.
• 7–10 years of marketing experience with country-level responsibility.
• Proven track record in B2C marketing with direct revenue impact.
• Strong digital marketing and CRM lifecycle expertise.

Mansioni

• Own the country execution of B2C, digital, CRM and lifecycle marketing in coordination with HQ Marketing.
• Drive customer acquisition, retention and CLV through integrated campaigns.
• Lead local digital marketing campaigns (paid social, SEM, display, app marketing).
• Oversee CRM lifecycle programs across email, push, in-app and SMS.
• Drive Atlante app performance and in-app engagement.
• Coordinate country briefs and assets with HQ Marketing, Communication and Graphic teams.
• Monitor KPIs (CAC, LTV, retention, engagement) and optimize ROI.
• Manage local marketing budget and ROI.
• Oversee website and social media ecosystem.

Conoscenze

B2C Marketing

Digital Marketing

CRM & Lifecycle

App Marketing

Trade Marketing

Partnerships

Budget Management

Stakeholder Management

Leadership

Analytics

Formazione

Master's degree in Marketing

Strumenti

CRM Tools

Analytics Tools

Descrizione del lavoro

Marketing in Atlante Italy is first and foremost a commercial lever to increase revenues. You own the country execution of marketing activities in coordination with the central Marketing, Communication, CRM, App and Graphic teams at HQ, ensuring full alignment with Group priorities while adapting execution to the Italian market.

You operate within Atlante’s matrix organization, with hierarchical reporting to the CEO Italy and functional reporting to the Chief Marketing Officer at HQ. B2C, digital, CRM, lifecycle marketing, brand and communication activities are defined and coordinated by the Group Marketing function at HQ, while country execution, local commercial activations, partnerships and customer experience initiatives are owned by the Italian Marketing function.

You manage the local marketing budget and act as the country interface towards HQ Marketing, while partnering closely with Commercial, Operations, Infrastructure, Public Affairs and Finance to maximize commercial performance and customer satisfaction.

Value creation:

You create value by translating Atlante Italy’s commercial priorities into integrated marketing initiatives that increase customer acquisition, charging session frequency, customer retention and customer lifetime value.

By combining B2C marketing, CRM-driven lifecycle programs, trade marketing, commercial partnerships and brand communication, you maximize the return on Atlante Italy’s marketing investments, strengthen the network’s commercial appeal and ensure a best-in-class customer experience across every customer touchpoint.

You ensure that marketing contributes directly to commercial performance, while acting as the country interface to Group Marketing capabilities — including brand, communication, CRM and research — and guaranteeing full consistency with the Group marketing framework defined by the Chief Marketing Officer.

Core Responsibilities:

B2C, Digital, CRM & Lifecycle Marketing

• Own the country execution of B2C, digital, CRM and lifecycle marketing activities in coordination with HQ Marketing.
• Drive customer acquisition, charging session frequency, retention and customer lifetime value through integrated B2C marketing initiatives.
• Contribute to the execution of local digital marketing campaigns — including paid social, SEM, display, programmatic and app marketing — ensuring commercial effectiveness and alignment with HQ.
• Animate influencer marketing activities, including identifying influencers, developing relationships during the weeks leading up to local campaign launches, following up and validating content and videosOversee CRM and lifecycle marketing programs — including email, push notifications, in-app communications and SMS — across the full customer journey.
• Drive local Atlante app performance, including registrations, app engagement, ASO, in-app communications and push notification strategy.
• Coordinate local campaign briefs, marketing assets and country execution together with the HQ Marketing, Communication and Graphic teams.
• Monitor and optimize country marketing KPIs, including CAC, LTV, retention, charging sessions per user, app engagement, NPS and commercial contribution.
• Own the marketing budget relating to local activities, including planning, allocation, monthly tracking and optimization of marketing efficiency and ROI.
• Oversee the local digital ecosystem, including the website, app communications, social media, SEM and app store presence.
• Coordinate the local implementation of loyalty initiatives and customer engagement programs.
• Establish a structured customer insights feedback loop towards HQ, leveraging campaign performance, app data, customer feedback, NPS and market trends.

Trade Marketing, Commercial Activations & Partnerships

• Support the country’s commercial activation calendar, contributing to customer acquisition, station utilization and commercial revenues.
• Oversee commercial activations at Atlante stations, including openings, promotional initiatives, roadshows and customer engagement events.
• Drive co-loyalty agreements and commercial partnerships with national and local consumer brands aligned with the EV customer journey.
• Coordinate landlord co-marketing initiatives together with the Site Acquisition and Partnership teams.
• Establish and personally maintain direct agreements with services and operators in proximity of Atlante stations (shopping centres, retail, bars, restaurants, hospitality, leisure) to enrich the customer experience during charging time.
• Support the B2B & Partnership Manager Italia, working four hands, through marketing initiatives, pricing campaigns, promotional mechanics and sales enablement activities.

Marketing Governance & Team Leadership

• Manage the local marketing budget and optimize resource allocation to maximize commercial impact.
• Monitor marketing performance through business and marketing KPIs, ensuring the continuous improvement of efficiency and return on investment.
• Act as the primary interface between Atlante Italy and the HQ Marketing, Communication, CRM, App and Graphic teams.
• Coordinate agencies, suppliers and marketing partners, ensuring quality, efficiency and budget discipline.
• Own the country execution of Atlante Italy’s communication plan in alignment with Group Brand guidelines.
• Manage press and media relations.
• Strengthen Atlante’s brand awareness and reputation across the Italian market.
• Supervise editorial planning, website content and local communication materials.

Requirements

• Master's degree in Marketing, Economics, Business Administration, Communication or a related field.
• 7–10 years of experience in marketing roles, with at least 3 years in a managerial position with country-level responsibility.
• Proven track record in B2C marketing with a strong commercial orientation and a direct impact on revenues, customer acquisition and retention.
• Solid hands‑on experience in digital marketing, including paid social, SEM, display, programmatic and app marketing.
• Strong expertise in CRM and lifecycle marketing, including email, push notifications, in‑app communications and SMS, managed across the full customer journey.
• Experience in app marketing and performance, including registrations, engagement, ASO and in‑app communication strategies.
• Experience in trade marketing, commercial activations and events, such as openings, roadshows and promotional initiatives.
• Proven ability to negotiate and manage commercial partnerships, co‑marketing and co‑loyalty agreements with national and local brands, retail and hospitality operators.
• Experience in influencer marketing, from scouting to content validation.
• Experience in press and media relations and in executing brand and communication plans.
• Strong experience in managing a marketing budget, including planning, allocation, monthly tracking and ROI optimization.
• Analytical, data‑driven mindset, with confident use of marketing KPIs such as CAC, LTV, retention, NPS and engagement metrics.
• Experience working in international, matrix organizations, coordinating with HQ functions while adapting execution to the local market.
• Proven experience in managing agencies (media, creative, PR, events) and marketing suppliers.
• Native or fluent Italian and fluent English, both written and spoken.
• Strong commercial orientation and results focus.
• Excellent stakeholder management and ability to influence without direct authority, which matters in a matrix organization.
• Hands‑on attitude, able to move between strategy and operational execution.
• Excellent communication, negotiation and relationship‑building skills.
• Autonomy, proactivity and strong organizational skills.

-Hyerarchically: CEO Italy

-Functionally: Chief Marketing Officer, Atlante HQ

• Gross Annual Salary: starting € 45.000 - according to experience - plus MBO, benefits, welfare,
• Location: Milan office - hybrid remote