Market Growth & Pricing Associate (Hybrid – Milan)

airbnb, Inc.; Milano; Hybride; EUR 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Bonus eligibility

Employee Travel Credits

Benefits

Résumé du poste

Airbnb is seeking a Market Associate to grow and support long-tail hosts in a Milan-based territory. You will manage a book of host entrepreneurs, offering strategic guidance on pricing, availability, and listing quality to drive bookings and revenue.

You will also deliver one-to-many education programs, support market managers, and help hosts thrive on Airbnb through proactive relationship management and data-driven optimization.

Qualifications

• 3+ years in new sales, account management, or partner support.
• Hospitality/travel experience is a plus (2+ years).
• Strong communication, presentation, and multi-account management skills.

Responsabilités

• Manage a book of hosts—retention, growth, and optimization on Airbnb.
• Conduct one-on-one optimization and onboarding conversations with pricing and listing advice.
• Secure availability on high-demand dates to maximize revenue opportunities.
• Educate hosts on product updates and policy changes; relay feedback to internal teams.
• Respond to host inquiries with timely, high-quality support to improve experience.
• Analyze performance data to identify trends and opportunities for bookings and host success.
• Build long-lasting relationships with hosts and provide tailored ongoing support.

Connaissances

Account management

Relationship building

Time management

Proactive outreach

CRM experience

Outils

Salesforce

Description du poste

Airbnb is seeking a Market Associate to grow and support long-tail hosts in a Milan-based territory. You will manage a book of host entrepreneurs, offering strategic guidance on pricing, availability, and listing quality to drive bookings and revenue.

You will also deliver one-to-many education programs, support market managers, and help hosts thrive on Airbnb through proactive relationship management and data-driven optimization.