Made-to-Measure Account Manager — Luxury Fashion Growth

Zegna; Milano; On-site; EUR 60,000 - 65,000; Full time

Job summary

Zegna is seeking an HQ Su Misura Account Manager based in Milan to drive commercial performance across regions. You will translate global strategy into local targets, monitor daily activity, and coordinate cross-functional support to accelerate client recruitment and sales growth while protecting brand standards.

You will partners with CRM and Retail teams on client recruitment and follow-up plans, ensuring consistent execution and market feedback to product and merchandising teams.

Qualifications

• Bachelor's or Master's degree in business admin or related field.
• Experience in luxury fashion, retail performance, or account management.
• Fluency in English and Italian; strong presentation skills.

Responsibilities

• Act as HQ partner for regions, aligning global priorities with local execution.
• Build annual/seasonal targets and forecasts with market teams and Finance.
• Monitor sales, orders, guest share, and conversion; identify risks and opportunities.
• Translate performance analysis into clear market actions and plans.
• Support daily Su Misura business and activations, incl. trunk shows and private appointments.
• Coordinate launches with Product, Merchandising, Supply Chain and regional teams.

Skills

Fluent English

Fluent Italian

Presentation skills

Structured problem solving

Cross-functional collaboration

Analytical thinking

Education

Bachelor's or Master's in Business Administration

Fashion Management

Luxury Management

Economics

Tools

Excel

PowerPoint

CRM

Business Intelligence tools

Order management tools

Job description

Zegna is seeking an HQ Su Misura Account Manager based in Milan to drive commercial performance across regions. You will translate global strategy into local targets, monitor daily activity, and coordinate cross-functional support to accelerate client recruitment and sales growth while protecting brand standards.

You will partners with CRM and Retail teams on client recruitment and follow-up plans, ensuring consistent execution and market feedback to product and merchandising teams.