Luxury Private Client Relations Lead — Milan

Ermenegildo Zegna Holditalia S.p.A; Milano; On-site; EUR 50,000 - 55,000; Full time

Job summary

Zegna is seeking a Private Client Relations Manager based in Milan to support the Global Head of Private Client Relations in executing the strategy, ensuring flawless guest experiences and top client retention. You will coordinate high-end product events at Villa Zegna and Milan Fashion Week, manage exclusive experiences, and drive HNWI recruitment with international teams.

Ideal candidates have 5–8 years in luxury client engagement, strong project management, excellent communication, and

Qualifications

• 5–8 years in luxury client engagement and relationship management.
• Strong project management and organizational skills with attention to detail.
• Ability to manage multiple projects with cross-functional international teams.
• Excellent communication and stakeholder management abilities.
• Fluent English; additional languages are a plus; willingness to travel.

Responsibilities

• Coordinate high-end product events (Villa Zegna, Milan Fashion Shows) and support client selection.
• Develop and execute exclusive guest experiences aligned with brand identity.
• Manage partnerships to recruit HNWI and create unique guest experiences.
• Oversee gifting strategy and ensure flawless guest journeys.

Skills

Client engagement

Project management

Stakeholder management

Cross-functional collaboration

Communication

Job description

Zegna is seeking a Private Client Relations Manager based in Milan to support the Global Head of Private Client Relations in executing the strategy, ensuring flawless guest experiences and top client retention. You will coordinate high-end product events at Villa Zegna and Milan Fashion Week, manage exclusive experiences, and drive HNWI recruitment with international teams.

Ideal candidates have 5–8 years in luxury client engagement, strong project management, excellent communication, and