Luxury Wellness Hotel Executive Housekeeper Leader

Kimpton Hotels & Restaurants; Italy; On-site; EUR 70,000 - 90,000; Full time

Job summary

Six Senses Rome is seeking an Executive Housekeeper to lead the Housekeeping Department, uphold luxury standards and sustainability, and collaborate with Rooms and Engineering.

The role requires fluent English; Italian is highly preferred and a proven track record in managing large teams in luxury hotels. You will drive inspections, supplier management, and budget adherence to deliver exceptional guest experiences.

Qualifications

• Must have a high school diploma and at least five years of housekeeping experience, including supervisory or management roles.
• Bachelor’s degree in Hospitality, Hotel or Business Management is preferred.
• Strong knowledge of housekeeping operations, room inspections, laundry, linen management, inventory control and cleaning procedures.
• Fluent in English; Italian is highly preferred, additional languages are an advantage.
• Proficiency in Microsoft Office and hotel management systems.

Responsibilities

• Report directly to the Director of Rooms and take full responsibility for the Housekeeping Department’s performance.
• Lead, manage and develop the Housekeeping team and ensure clear responsibilities and standards.
• Oversee daily operations to maintain the highest cleanliness, presentation and maintenance of guest rooms and public areas.
• Coordinate and supervise outsourced housekeeping workforce and ensure service levels and contractual obligations are met.
• Act as primary contact between the hotel and outsourcing company, monitoring performance and compliance.
• Collaborate with Front Office to coordinate room availability, VIP amenities and room priorities.
• Establish room inspection procedures and ensure regular quality checks.
• Ensure rooms are released on time according to hotel standards and communicate with Front Office.
• Monitor supplies, linen, uniforms and equipment; manage stock levels and purchasing costs.
• Manage departmental budgets, payroll costs, productivity, inventory and expenses.
• Work with Engineering on maintenance reporting and defect resolution.
• Ensure compliance with hygiene, safety, chemical handling and sustainability initiatives.
• Recruit, train and coach Supervisors and Hosts; foster accountability and continuous improvement.
• Conduct departmental meetings and align priorities with guest feedback and business objectives.
• Monitor guest feedback and implement corrective actions where needed.
• Oversee lost and found processes, guest laundry and other housekeeping services.
• Collaborate on long-term planning and departmental strategy with leadership.
• Ensure operations comply with policies, brand standards, laws and security protocols.

Skills

Leadership

Communication

English fluency

Education

High School Diploma or equivalent

Bachelor's degree in Hospitality, Hotel or Business Management

Tools

Microsoft Office

Hotel management systems

Job description

Six Senses Rome is seeking an Executive Housekeeper to lead the Housekeeping Department, uphold luxury standards and sustainability, and collaborate with Rooms and Engineering.

The role requires fluent English; Italian is highly preferred and a proven track record in managing large teams in luxury hotels. You will drive inspections, supplier management, and budget adherence to deliver exceptional guest experiences.