Luxury Housekeeping Supervisor – Wellness-Driven

SX - Milan (MILSX); Milano; Vor Ort; EUR 42.000 - 62.000; Vollzeit

Zusammenfassung

Six Senses Milan is seeking an Assistant Executive Housekeeper to uphold the brand’s vision of exceptional, wellness‑driven hospitality. The role focuses on sustainability, local sensitivity and emotional hospitality, driving standards across rooms, public areas and laundry.

You will lead the Housekeeping, Public Areas and Laundry teams, coordinate daily operations with Front Office and Engineering, ensure impeccable cleanliness, safety and regulatory compliance, and continuously rejuvenate

Qualifikationen

• Solid knowledge of housekeeping operations including guest room cleaning standards, public areas, laundry, linen management and administration.
• Strong leadership, organizational and communication skills with ability to supervise teams and manage priorities.
• Good understanding of Italian health and safety regulations including workplace safety requirements.
• Fluent in English and Italian; additional languages are an advantage.
• Right to work in Italy with valid visa or permit where applicable.
• Additional professional qualifications or certifications as required by Italian legislation.

Aufgaben

• Maintain knowledge of all hotel facilities and services to ensure a responsive housekeeping team.
• Coordinate and supervise daily operations of Housekeeping, Public Areas and Laundry teams to meet high cleanliness and brand standards.
• Conduct regular inspections of rooms and public areas and address deficiencies promptly.
• Ensure alignment with Six Senses wellness, sustainability and brand standards.
• Collaborate with Front Office, Guest Services, Reservations, Engineering and F&B to ensure seamless guest experiences.
• Implement policies, procedures, safety and emergency protocols consistently.
• Monitor supplies, inventory and equipment; manage expenses in line with budget.
• Maintain documentation, reports and records; ensure compliance with hotel policies.
• Address guest feedback and handle special requests in collaboration with relevant departments.
• Ensure activities comply with legal health and safety requirements and environmental standards.
• Perform additional duties as required by Executive Housekeeper or Director of Rooms.

Kenntnisse

Housekeeping operations knowledge

Leadership

Organizational skills

Communication skills

Fluent in English and Italian

Ausbildung

Diploma di Scuola Secondaria Superiore

Bachelor's degree in Hospitality / Hotel Management / Business Administration

Jobbeschreibung

Six Senses Milan is seeking an Assistant Executive Housekeeper to uphold the brand’s vision of exceptional, wellness‑driven hospitality. The role focuses on sustainability, local sensitivity and emotional hospitality, driving standards across rooms, public areas and laundry.

You will lead the Housekeeping, Public Areas and Laundry teams, coordinate daily operations with Front Office and Engineering, ensure impeccable cleanliness, safety and regulatory compliance, and continuously rejuvenate