Luxury Travel Experience Designer — Chiasso

Queen of Clubs Lifestyle Luxury Services; Como; On-site; EUR 42,000 - 51,000; Full time

Benefits offered by this job

MacBook provided

iPhone provided

Senior position within leading brand

Dynamic multicultural team

Job summary

Queen of Clubs Lifestyle Luxury Services seeks an Assistant Luxury Experience Designer to join its Chiasso office. You will manage luxury travel requests from A to Z, coordinate itineraries across Italy and Switzerland, and communicate with top suppliers and advisors to craft exclusive experiences for elite clients.

Based in or around Chiasso, this in-office role offers a competitive CHF salary, performance incentives, a MacBook and iPhone, and opportunities to advance within a leading

Qualifications

• Fluent in English; additional languages are a strong advantage.
• Highly passionate about luxury travel, lifestyle, and premium service delivery.
• Proven experience in the travel or hospitality industry, ideally within: travel agencies or tour operators, concierge companies or luxury hotels, wedding or event planning, family offices or luxury sales environments.

Responsibilities

• Manage and coordinate luxury travel requests from A to Z, taking full ownership and reporting directly to the Team Leader.
• Oversee complete itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences across Italy and Switzerland.
• Communicate daily with luxury suppliers, travel agencies, and international experienced advisors.
• Design and deliver tailor-made itineraries and proposals for elite clientele.
• Build and maintain strong, long-term relationships with suppliers and clients to ensure total satisfaction and repeat business.
• Use BeConcierge CRM to create, manage, and track bookings and performance.
• Apply strategic sales techniques to close deals, optimize margins, and exceed performance objectives.
• Collaborate closely with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service standards.
• Gather, analyze, and report client feedback to continuously elevate service quality.
• Lead, guide, and supervise assistant bookers, supporting their development and performance.

Skills

Fluent English

Client relationship management

Pricing & costing

Sales techniques

Team leadership

Tools

BeConcierge CRM

Job description

Queen of Clubs Lifestyle Luxury Services seeks an Assistant Luxury Experience Designer to join its Chiasso office. You will manage luxury travel requests from A to Z, coordinate itineraries across Italy and Switzerland, and communicate with top suppliers and advisors to craft exclusive experiences for elite clients.

Based in or around Chiasso, this in-office role offers a competitive CHF salary, performance incentives, a MacBook and iPhone, and opportunities to advance within a leading