Luxury Store Manager: Lead, Sell & Inspire Team

Zadig&Voltaire; Roma; On-site; EUR 42,000 - 60,000; Full time

Job summary

Zadig & Voltaire in Rome, Italy, is seeking a Store Manager to lead the store team and manage daily activities, driving performance and delivering an exceptional luxury shopping experience. You will lead, coach and develop the team, ensure stock and cash processes are accurate, and build strong client relationships with a focus on premium service and brand presentation.

Fluency in English is required; other languages are a plus, and candidates who combine commercial acumen with a genuine passion

Qualifications

• Proven experience in a retail management role.
• Strong commercial mindset focused on results.
• Leadership and communication skills.
• Customer-centric approach and service excellence.
• Organised with attention to detail.

Responsibilities

• Lead and grow the business with a strong understanding of performance drivers.
• Monitor, analyse and optimise KPIs to ensure consistent results.
• Design and implement action plans to boost sales and performance.
• Build long-term customer loyalty through excellent experiences.
• Oversee stock management, cash handling, logistics and reporting.
• Oversee day-to-day store operations ensuring efficiency.

Skills

Retail management

Leadership

Customer service

English fluency

Job description

Zadig & Voltaire in Rome, Italy, is seeking a Store Manager to lead the store team and manage daily activities, driving performance and delivering an exceptional luxury shopping experience. You will lead, coach and develop the team, ensure stock and cash processes are accurate, and build strong client relationships with a focus on premium service and brand presentation.

Fluency in English is required; other languages are a plus, and candidates who combine commercial acumen with a genuine passion