Luxury Staff Housing Manager – Lake Como Edition

EDITION; Griante; In loco; EUR 34.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff house accommodation

Meal vouchers (€8 per working day)

Staff cafeteria

Marriott Bonvoy program access

Descrizione del lavoro

The Staff House Manager at The Lake Como EDITION will oversee the day-to-day operations of staff housing, ensuring safety, compliance, and a comfortable living environment for employees.

You will coordinate room assignments, maintenance, and liaise with Engineering, HR, Housekeeping and external contractors to deliver reliable accommodations. This role also involves budgeting, occupancy records, and acting as the primary contact for residents.

Competenze

• High school diploma or GED with 4 years' experience in HR, management operations, or related area.
• Or a 2-year degree with 2 years' experience in HR, management operations, or related area.

Mansioni

• Manage the day-to-day operations of all staff housing facilities.
• Coordinate room assignments, check-ins, room changes, and check-outs.
• Maintain accurate occupancy records and accommodation databases.
• Ensure fair and efficient room allocation according to company policies.
• Conduct regular inspections of staff houses and communal areas.
• Coordinate maintenance and repair activities with Engineering and external contractors.
• Ensure compliance with health, safety, fire, and local housing regulations.
• Monitor and report any structural, safety, or operational issues.
• Serve as the primary contact for employees residing in staff accommodation.
• Handle complaints, requests, and accommodation-related concerns promptly and professionally.
• Promote a positive living environment and enforce house rules.
• Support conflict resolution among residents when necessary.
• Oversee cleanliness and hygiene standards in common areas.
• Coordinate cleaning schedules and monitor quality standards.
• Ensure waste management procedures are followed correctly.
• Maintain housing inventories, room condition reports, and key management records.
• Prepare occupancy, maintenance, and accommodation reports as required.
• Monitor housing-related expenditures and assist with budget control.
• Support onboarding and offboarding processes related to accommodation.
• Liaise with external suppliers and contractors.
• Monitor service quality and ensure contractual obligations are met.
• Obtain quotations and support procurement activities when required.

Formazione

High school diploma or GED; 4 years' experience in the human resources, management operations, or related professional area.

2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years' experience in the human resources, management operations, or related professional area.

Descrizione del lavoro

The Staff House Manager at The Lake Como EDITION will oversee the day-to-day operations of staff housing, ensuring safety, compliance, and a comfortable living environment for employees.

You will coordinate room assignments, maintenance, and liaise with Engineering, HR, Housekeeping and external contractors to deliver reliable accommodations. This role also involves budgeting, occupancy records, and acting as the primary contact for residents.