Luxury Sales & Design Consultant — Milan Flagship

Luxury Living Group; Milano; In loco; EUR 35.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Ticket Restaurants

Descrizione del lavoro

Ralph Lauren Home is opening its flagship store in Milan and seeks a Sales & Design Consultant to support the sales team, advise clients, and deliver an exceptional shopping experience. The role requires 2–3 years in luxury furniture or interiors, strong clienteling and product knowledge, and fluency in English and Italian.

You will report to the Store Manager and participate in events and promotions. Full-time position, based in Milan showroom, with a 40-hour work week from Monday to Saturday.

Competenze

• 2–3 years of experience in luxury furniture or luxury goods
• Proven sales track record and strong commercial awareness
• Experience working with private clients, interior designers and architects
• Strong knowledge of furniture, materials, finishes, textiles and interior decoration
• Bachelor’s degree preferred in Interior Design, Architecture, Design or related field
• Fluent in English and Italian; additional languages are a plus

Mansioni

• Contribute to expanding the client database through data registration and profiling
• Assist Store Manager with organizing events and promotional activities
• Greet customers and provide outstanding hospitality and sales service
• Listen to and engage customers, using selling skills to match their needs
• Maintain relationships with existing customers and prospect new ones
• Provide information and technical support about products
• Identify and investigate customer complaints and service suggestions
• Maintain store condition and visual merchandising standards
• Manage inventory and store goods; check products for damage
• Use reporting tools (quote/project registration, traffic registration, CRM) and prepare sales reports
• Support Store Manager in implementing programs and achieving objectives

Conoscenze

Fluent English

Fluent Italian

Sales experience

Clienteling

Interpersonal skills

CRM tools

Excel

Retail KPIs

Formazione

Bachelor's degree (preferred)

Strumenti

CRM tools

Excel

Descrizione del lavoro

Ralph Lauren Home is opening its flagship store in Milan and seeks a Sales & Design Consultant to support the sales team, advise clients, and deliver an exceptional shopping experience. The role requires 2–3 years in luxury furniture or interiors, strong clienteling and product knowledge, and fluency in English and Italian.

You will report to the Store Manager and participate in events and promotions. Full-time position, based in Milan showroom, with a 40-hour work week from Monday to Saturday.