Luxury Sales Associate - CH Carolina Herrera

CH Carolina Herrera; Roma; In loco; EUR 16.000 - 21.000; Tempo pieno

Descrizione del lavoro

CH Carolina Herrera is seeking a Sales Associate for the Rome store to deliver exceptional customer service and drive sales in a luxury fashion environment. You will manage client relationships, support merchandising and inventory tasks, and maintain the store’s image and standards.

The role emphasizes delivering personalized service, hitting daily targets, and upholding brand protocols while engaging with an international clientele in a fast-paced setting.

Competenze

• Minimum 1 year experience in fashion retail luxury stores.
• Passion for fashion.
• Orientation to results and client satisfaction.
• Excellent communication and negotiation skills.

Mansioni

• Providing excellent customer service following the company customer experience protocol.
• Maintaining and developing the store Client book (sales after care).
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards.
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives.
• Assisting with merchandising and inventory activities.
• Keeping the sales floor and store image neat, organized, clean and stocked.
• Processing transactions accurately and efficiently.
• Complying with all sales related policies and procedures.

Conoscenze

Customer service

Sales

Fashion retail

Communication

Descrizione del lavoro

We are currently looking for a Sales Associate to join our store in Rome!

CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent projects in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.

Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia.

Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organisation. Our aim is for you to become a part of our project and accomplish your goals by our side.

Responsibilities

• Providing excellent customer service following the company customer experience protocol
• Maintaining and developing the store Client book (sales after care)
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Assisting with merchandising and inventory activities.
• Keeping the sales floor and store image neat, organized, clean and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures

Requirements

• Minimum 1 year experience in fashion retail luxury stores
• Passion for fashion
• Orientation to results and the clients satisfaction
• Excellent communication and negotiation skills