Luxury Sales Assistant - In-Store Concierge (Nov-Jan 2026)

amiparis; Milano; In loco; EUR 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

AMI Paris is seeking a sales assistant to be the brand ambassador in-store in Milano. You will welcome clients, advise on looks and products to create the AMI look, and drive customer loyalty. The role is fixed-term (Nov to Jan 2026) and full-time, demanding fluency in English and Italian and a passion for fashion and service.

Join a luxury house with a dynamic team, reporting to the store manager. This position offers exposure to luxury retail, high service standards, and stock/VM participation.

Competenze

• Experience in luxury sales or designer clothing.
• Strong customer service and interpersonal skills.
• Curious and dedicated to a new project.
• Smiling, dynamic and proactive.
• Fluent in English and Italian; additional language a plus.

Mansioni

• Welcoming clients in store in compliance with AMI's spirit of service.
• Advises customers, offers looks and additional products to give the client a AMI look.
• Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.
• Follow-up on clients, ensure CRM emails are sent after a visit.
• Monitoring of personal KPI's as well as those of the store.
• Direct reporting to the store manager and to the assistant store manager.
• Respects the application of retail processes in the store.
• Ensures customer service meets AMI in-store service standards to guarantee the best service.
• Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...
• Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.
• Actively participates in the store's VM implementations and rotations.
• Cashing and management of cashier tools.

Conoscenze

Luxury sales

Designer clothing

Sales techniques

Interpersonal skills

Customer service

English

Italian

Descrizione del lavoro

AMI Paris is seeking a sales assistant to be the brand ambassador in-store in Milano. You will welcome clients, advise on looks and products to create the AMI look, and drive customer loyalty. The role is fixed-term (Nov to Jan 2026) and full-time, demanding fluency in English and Italian and a passion for fashion and service.

Join a luxury house with a dynamic team, reporting to the store manager. This position offers exposure to luxury retail, high service standards, and stock/VM participation.