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Job summary
A luxury goods brand in Milan seeks an experienced customer service professional to deliver exceptional service and drive sales performance. The ideal candidate will have 4/5 years of experience in luxury goods, fluent English, and strong communication skills. Responsibilities include exceeding customer expectations and maintaining brand standards while working in an upscale environment at the boutique Montenapoleone.
Qualifications
4/5 years of luxury goods experience.
Fluent English, Russian is a plus.
Proven ability to exceed individual and store results.
Responsibilities
Provide exceptional customer service exceeding expectations.
Drive individual KPI goals, ensuring quality of sales.
Discuss general trends in the fashion world with clients.
Skills
Luxury Goods experience
Fluent English
Communication skills
Client portfolio management
Basic Excel proficiency
Job description
A luxury goods brand in Milan seeks an experienced customer service professional to deliver exceptional service and drive sales performance. The ideal candidate will have 4/5 years of experience in luxury goods, fluent English, and strong communication skills. Responsibilities include exceeding customer expectations and maintaining brand standards while working in an upscale environment at the boutique Montenapoleone.