Europe Client Engagement Lead – Luxury & UHNW

Ermenegildo Zegna Holditalia S.p.A; Milano; On-site; EUR 70,000 - 80,000; Full time

Job summary

Ermenegildo Zegna Holditalia S.p.A is seeking a Client Engagement Manager to lead client engagement across Europe from our Milan office. The ideal candidate will have over 7 years of experience in luxury client engagement, demonstrating strong skills in developing tailored experiences for UHNW clients.

Key responsibilities include defining engagement strategies, overseeing initiatives, and coordinating with various teams. Candidates must be fluent in English and Italian and have exceptional interpersonal skills.

Qualifications

• 7+ years of experience in luxury or premium industries.
• Strong ability to design and manage high-end client experiences.
• Exceptional relationship-building skills with UHNW clients.

Responsibilities

• Define and drive the client engagement strategy across Europe.
• Develop curated experiences and engagement initiatives.
• Lead regional Clienteling Managers to ensure alignment.

Skills

Client Engagement

Experiential Marketing

Project Management

Interpersonal Skills

Analytical Skills

Fluent in English and Italian

Job description

Ermenegildo Zegna Holditalia S.p.A is seeking a Client Engagement Manager to lead client engagement across Europe from our Milan office. The ideal candidate will have over 7 years of experience in luxury client engagement, demonstrating strong skills in developing tailored experiences for UHNW clients.

Key responsibilities include defining engagement strategies, overseeing initiatives, and coordinating with various teams. Candidates must be fluent in English and Italian and have exceptional interpersonal skills.