Executive Housekeeper - Six Senses Milan (New Hotel Opening)

InterContinental 62s Group plc; Milano; In loco; EUR 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Six Senses Milan seeks an Executive Housekeeper to lead the housekeeping and laundry operations, ensuring exceptional standards that align with brand guidelines. The role requires deep knowledge of facilities, rooms, layouts, and guest service collaboration with Front Office, Reservations and F&B to meet guest expectations.

The candidate should bring extensive supervisory experience in luxury hotel environments, fluency in English and Italian, and a strong focus on cost-effective, compliant

Competenze

• Fluent in English and Italian; additional languages are preferred.
• Bachelor’s degree in Hospitality, Hotel or Business Management and more than five years’ experience in a similar hotel operational role.
• Four years housekeeping/laundry supervisory experience or equivalent.

Mansioni

• Oversee the efficient operation of the housekeeping and laundry departments.
• Ensure knowledge of all facilities, services, room types, locations and layouts.
• Collaborate with Front Office/Guest Services, Reservations and F&B to meet guest needs and ensure smooth operation.
• Implement cost-focused training and maintain compliance with policies and safety standards.
• Operate in line with legal, financial, security, and brand standards while managing budget controls.

Conoscenze

Fluent English

Fluent Italian

Formazione

Bachelor's degree in Hospitality, Hotel or Business Management

High School Diploma or equivalent

Descrizione del lavoro

Duties and Responsibilities

As Executive Housekeeper, I will assume full responsibility for the efficient operation of theHousekeepingdepartment to provide exceptional products and services within brand operating standards.

The duties and responsibilities will include:

• Have a thorough knowledgeof all facilities and services offered by the resort includingtype of rooms available as well as their location and layout.

Focus on the rejuvenation of the room/public area and laundryexperience

• Have a thorough knowledgeof all facilities and services offered by the hotel includingtype of rooms available as well as their location and layout.
• Administer allhousekeeping and laundry facilities and ensure secure environment for all our guests.
• Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
• Work in partnership withFront Office/Guest Services,Reservations and F&B to ensure guest’s needs are determined/metand oversee the overall smooth operation ofHousekeeping department.
• Instill a cost-focused philosophy through training and education.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualifications

To execute the position of executive Housekeeper, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Possess a High School Diploma or equivalent plus four years housekeeping/laundry experience preferably in a hotel of similar size and complexity and including supervisory experience. Minimum of aBachelor’sdegree in Hospitality, Hotel or Business Management and more thanfiveyears’ experience in a similar hotel operational role, preferred.

Fluent in English and Italian; I understand that additional languages are preferred.

Valid authorization to work in Italy is required. Applicants must hold the appropriate visa and/or work permit where applicable. European visa or valid work permit required.

The above is intended to provide an overview of the role and responsibilities for a Executive Housekeeper at Six Senses Milan. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Milan is an equal opportunity employer. This policy applies to all terms and conditions of employment.