Luxury Housekeeping Supervisor - 5-Star Hotel

Belmond Ltd.; Siena; On-site; EUR 32,000 - 42,000; Part time

Benefits offered by this job

Seasonal contract

Welfare platform with credit

High-quality staff canteen

Discovery Belmond program

Staff accommodation with pool and gym

Job summary

Belmond Ltd. is seeking a detail-driven Housekeeping Supervisor for Castello di Casole, a Belmond Hotel, to ensure luxury standards across guest rooms and public areas. The role involves directing daily workloads, briefing staff, and maintaining inventory while upholding strict privacy and safety protocols.

Ideal candidates have at least 2 years of supervisory experience in 5-star hotel housekeeping, strong leadership, and proficiency with Opera. Fluency in Italian and English is required.

Qualifications

• Minimum 2 years of supervisory experience within Housekeeping in a 5-star hotel.
• Sharp eye for aesthetic detail, cleanliness standards, and room arrangement.
• Leadership ability to motivate room teams effectively.
• Familiarity with Opera for room status reporting.
• Fluent in Italian and proficient in English.

Responsibilities

• Inspect guest rooms, suites, and public spaces daily after cleaning to ensure flawless presentation prior to guest release.
• Assign daily section workloads to Room Attendants and Linen Porters, managing productivity and priorities.
• Conduct daily morning briefings, communicating VIP arrivals, special room setups, and maintenance issues.
• Monitor stock levels of linens, cleaning chemicals, and guest amenities on room floors.
• Train junior housekeeping team members on cleaning techniques, safety procedures, and guest privacy standards.

Skills

Supervisory exp

Leadership

Opera PMS

Italian language

English proficiency

Tools

Opera PMS

Job description

Belmond Ltd. is seeking a detail-driven Housekeeping Supervisor for Castello di Casole, a Belmond Hotel, to ensure luxury standards across guest rooms and public areas. The role involves directing daily workloads, briefing staff, and maintaining inventory while upholding strict privacy and safety protocols.

Ideal candidates have at least 2 years of supervisory experience in 5-star hotel housekeeping, strong leadership, and proficiency with Opera. Fluency in Italian and English is required.