Luxury Hospitality Marketing & Communications Lead

Mandarin Oriental Hotel Group Limited; Cortina d'Ampezzo; On-site; EUR 55,000 - 60,000; Full time

Benefits offered by this job

MOstay

Health & wellbeing

Colleague meals

Job summary

Mandarin Oriental Cristallo, Cortina is seeking a Marketing & Communications Manager to lead integrated marketing and PR for a luxury alpine resort pre-opening. You will craft campaigns, manage media relations and partnerships, and drive brand storytelling with a seasonal, high-end focus.

The role requires 5+ years in luxury hospitality marketing, pre-opening experience, and strong copywriting. English and Italian fluency are essential; opportunity to shape a premier Cortina destination.

Qualifications

• Bachelor's degree in Marketing, Communications, Hospitality Management or related field.
• Minimum 5 years of experience in Marketing & Communications within luxury hospitality or premium brands.
• Pre-opening experience is highly desirable.
• Proven expertise in integrated marketing, public relations, partnerships and brand communications.
• Strong knowledge of luxury hospitality marketing trends and guest engagement strategies.
• Excellent copywriting, storytelling and presentation skills.
• Experience managing media relations, events, influencer collaborations and strategic partnerships.
• Strong commercial awareness with analytical skills to evaluate campaign performance.

Responsibilities

• Develop and implement integrated Marketing & Communications strategies aligned with the resort's objectives and MO brand standards.
• Oversee public relations activities, media engagement and external communications.
• Produce marketing content including press releases, newsletters, speeches, presentations and materials.
• Ensure consistency in brand positioning and tone across channels.
• Collaborate with Digital Marketing for website, CRM and social media campaigns.
• Monitor campaign performance and provide reporting and recommendations.
• Develop relationships with journalists, influencers and tourism authorities.
• Coordinate media visits, interviews and productions; manage PR agencies.

Skills

Fluent English

Fluent Italian

5+ years experience

Pre-opening experience

Copywriting

Brand communications

Public relations

Project management

Stakeholder management

Leadership

Education

Bachelor's degree in Marketing, Communications, Hospitality Management or related field

Job description

Mandarin Oriental Cristallo, Cortina is seeking a Marketing & Communications Manager to lead integrated marketing and PR for a luxury alpine resort pre-opening. You will craft campaigns, manage media relations and partnerships, and drive brand storytelling with a seasonal, high-end focus.

The role requires 5+ years in luxury hospitality marketing, pre-opening experience, and strong copywriting. English and Italian fluency are essential; opportunity to shape a premier Cortina destination.