Luxury Guest Porter – Welcome & Service Expert

Belmond Ltd.; Portofino; On-site; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Accommodation in staff house

Bus ticket

Staff cantine

Belmond staff programme access

Welfare incentives for quality

Job summary

Splendido, a Belmond Hotel in Portofino, is seeking a Porter for the 2027 season. The role focuses on guest welcome and departures, assisting Housekeeping, and delivering authentic luxury service.

Join a caring team and benefit from seasonal Labour contract with accommodation in staff housing, meal provisions, and Belmond staff programme access. Start March 2027; end November 2027, with potential longer collaboration.

Qualifications

• Experience in hospitality or hotel service preferred.
• Fluency in Italian and basic English required.
• Strong interpersonal and communication skills.

Responsibilities

• Welcome and farewell guests following company policies and standards.
• Keep external reception area neat and well maintained.
• Coordinate with Housekeeping and provide guest assistance as needed.
• Manage guest information for arrivals and departures.
• Communicate clearly and professionally with guests and colleagues.

Skills

Customer service

Hospitality

Teamwork

Communication

Italian language

English basics

Job description

Splendido, a Belmond Hotel in Portofino, is seeking a Porter for the 2027 season. The role focuses on guest welcome and departures, assisting Housekeeping, and delivering authentic luxury service.

Join a caring team and benefit from seasonal Labour contract with accommodation in staff housing, meal provisions, and Belmond staff programme access. Start March 2027; end November 2027, with potential longer collaboration.