Logistics Automation Software Escalations Engineer (L3)

Datalogic; Bologna; In loco; EUR 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welfare and benefits package

Training and mentoring

Clear development path

Descrizione del lavoro

Datalogic in Bologna seeks a Technical Support professional to handle complex customer escalations and develop software solutions for Logistic Automation systems. This role emphasizes engineer growth, technical expertise, and collaboration across teams.

Requirements include a Bachelor’s or Master’s degree in a relevant technical field and fluency in Italian and English. Candidates should have 2–5 years of experience in software development and customer support.

Competenze

• Fluent in Italian and English.
• Approximately 2–5 years of experience in relevant roles.

Mansioni

• Manage complex technical escalations from customers.
• Design and maintain customer-specific software solutions.
• Analyze software malfunctions and propose solutions.

Conoscenze

Software development

Debugging

Programming in C

Programming in C++

Scripting languages (Python, Bash)

Log analysis

Cross-functional collaboration

Customer-oriented attitude

Formazione

Bachelor's or Master’s degree in Software Engineering, Computer Engineering, or equivalent

Descrizione del lavoro

Datalogic in Bologna seeks a Technical Support professional to handle complex customer escalations and develop software solutions for Logistic Automation systems. This role emphasizes engineer growth, technical expertise, and collaboration across teams.

Requirements include a Bachelor’s or Master’s degree in a relevant technical field and fluency in Italian and English. Candidates should have 2–5 years of experience in software development and customer support.