Local IT Administrator

Gerresheimer Querétaro; Bergantino; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

Gerresheimer, Bergantino site, is seeking a Local IT Administrator to supervise the site IT environment and provide first-level support for ERP/SAP users. You will coordinate with central teams, troubleshoot Windows, macOS, and OS-related issues, and maintain local servers, NAS, and network devices.

The role requires hands-on, on-site problem solving and timely restoration of services, with fluency in English. Full-time position based in Bergantino, Italy.

Competenze

• At least 8/10 years of experience in similar roles.
• Knowledge of SAP ERP, business applications and software packages, OS Troubleshooting.
• Fluent in English language.

Mansioni

• First-level support and troubleshooting for ERP/SAP system users.
• Diagnosis and resolution of critical or recurring system issues on operating systems (Windows/macOS).
• Supervision and routine maintenance of local IT infrastructure (local servers, NAS, network equipment).
• Initial diagnosis of local network outages or service disruptions and basic restoration activities.
• Verification of physical status of local servers and equipment and hands-on support for central system administrators.

Conoscenze

OS Troubleshooting

SAP ERP

Business Apps

English Fluency

Descrizione del lavoro

Job Description

This role is responsible for site IT supervision, resolving complex issues, and coordinating with central and application support teams.

• First-level support and troubleshooting for ERP/SAP system users (user lock management, interface anomalies, printing/output spool issues); Active collaboration with the central SAP/ERP team.
• Diagnosis and resolution of critical or recurring system issues on operating systems (primarily Windows Client/Server and/or macOS).
• Supervision and routine maintenance of the local IT infrastructure (local servers, NAS devices, network equipment, backup systems).
• Initial diagnosis of local network outages or service disruptions (checking cables, switches, access points, internet connectivity) and basic restoration activities.
• Verification of the physical status of local servers and equipment (checking error LEDs, power supply) and provision of "hands and feet" support (remote-guided on-site activities) for central system administrators.

Arbeiten bei Gerresheimer

Local IT Administrator

Via Garibaldi, 578, Italy
45032 Bergantino
Full-time

Qualifications

• At least 8/10 years of experience in similar roles
• Knowledge of SAP ERP, business applications and software packages, Operating System (OS) Troubleshooting
• Fluent in English language

Additional Information

Location: Bergantino (RO)

Annual Based Salary: 35.000€ - 45.000€