Employee IT Support & Infrastructure (m/f/d)

Fruitservice GmbH; Bolzano; On-site; EUR 27,000 - 33,000; Full time

Benefits offered by this job

Company events

Private health insurance

Supplementary pension fund

Sponsored lunch

Health programs like Pilates

Job summary

Fruitservice GmbH in Bolzano is looking for an Employee IT Support & Infrastructure (m/f/d) to assist employees through IT helpdesk services. As a member of a motivated team, you will conduct error analysis and support the provision of new workstations, contributing to the development of our IT infrastructure.

The role offers a modern office environment with continuous training, health programs, and various employee benefits. The starting salary is €30,000 gross annually, with potential increases based on experience.

Qualifications

• Completed training/education in the field of IT.
• Knowledge of Windows desktop operating systems and Microsoft Office.
• Knowledge of networking and Office 365 is an advantage.
• Proactive, independent, and solution-oriented way of working.
• Good language skills in German and English; Italian is an advantage.

Responsibilities

• Support IT helpdesk and assistance for employees.
• Conducting error analysis and resolving hardware, software, and telecommunications issues.
• Provision and setup of new workstations.
• Support in the operation of the existing IT infrastructure and systems.
• Contribution to the further development of the IT infrastructure.
• Support in IT projects.

Skills

Windows desktop operating systems

Microsoft Office

Networking knowledge

Office 365 knowledge

Service orientation

Teamwork skills

Education

Completed IT training/education

Job description

Employee IT Support & Infrastructure (m/f/d)

What awaits you:

• Support IT helpdesk and assistance for employees
• Conducting error analysis, along with resolving hardware, software, and telecommunications system issues
• Provision and setup of new workstations
• Forwarding complex requests (internally or to external service providers) and assisting in problem resolution
• Creation, administration, and maintenance of employee accounts and permissions
• Support in the operation of the existing IT infrastructure and systems
• Contribution to the further development of the IT infrastructure
• Support in IT projects

What we offer you:

• Future in a growing and internationally operating company
• Personal and professional development throughout continous training and workshops
• Great working atmosphere in a motivated team
• A modern office in the centre of Bolzano with space for creative ideas
• Benefits such as company events, various conventions, private health insurance and supplementary pension fund
• Health programs, such as Pilates, sponsored lunch in the company cafeteria and company health management
• The proposed starting salary is €30,000 gross per annum (full-time) – with a willingness to offer a higher salary depending on professional experience and qualifications – in accordance with the Collective Agreement for the Retail Sector (CNEL Code: H011) for the Province of Bolzano

What you bring along:

• Completed training/education in the field of IT
• Knowledge of Windows desktop operating systems and Microsoft Office
• Knowledge of networking and Office 365 is an advantage
• Proactive, independent, and solution-oriented way of working
• Service orientation
• Teamwork skills, assertiveness, and commitment
• Good language skills in German - English, and Italian are an advantage