Lead Incident Preparedness Consultant - Proactive Services

Palo Alto Networks; Lombardia; Remote; EUR 120,000 - 180,000; Full time

Job summary

Palo Alto Networks is seeking a client-facing Principal Consultant within Unit 42 to lead proactive incident preparedness engagements. You will work directly with a diverse range of customers, managing scoping, delivering high-impact assessments, and providing expert advisory to strengthen cyber resilience.

Role requires hands-on incident response and preparedness experience, plus fluent English and French for executive-level communication.

Qualifications

• 8+ years of combined experience in incident preparedness and incident response consulting.
• Demonstrated experience leading and delivering complex, client-facing cybersecurity engagements from scoping through to completion.
• Mandatory, hands-on experience in both incident response (IR) and incident preparedness, with a primary focus on preparedness.

Responsibilities

• Lead the end-to-end delivery of proactive incident preparedness projects, including Tabletop Exercises (TTX), Incident Response Plan development, and Response Maturity Assessments.
• Critically review and analyze client documentation, such as Crisis Management, Incident Response, and Business Continuity plans, to identify gaps and provide actionable recommendations.
• Design, plan, and facilitate a variety of TTXs for diverse audiences, from technical teams to C-suite executives, delivering detailed post-exercise reports with strategic insights.
• Manage the full lifecycle of client engagements, from initial scoping and stakeholder alignment to final deliverable production, ensuring high-quality outcomes and customer satisfaction.
• Proactively collaborate with clients and internal Unit 42 teams, serving as a trusted advisor to enhance their overall cyber resilience and preparedness posture.
• Contribute to the continuous improvement of service delivery methodologies and internal team knowledge by sharing insights and applied learnings from client engagements.
• Travel as required (approximately 20%) to meet client engagement needs and business demands.

Skills

Incident preparedness

Incident response consulting

Client-facing engagements

Program leadership

Education

Bachelor’s Degree in Information Security, Computer Science, Cyber Security, or related field

Job description

Palo Alto Networks is seeking a client-facing Principal Consultant within Unit 42 to lead proactive incident preparedness engagements. You will work directly with a diverse range of customers, managing scoping, delivering high-impact assessments, and providing expert advisory to strengthen cyber resilience.

Role requires hands-on incident response and preparedness experience, plus fluent English and French for executive-level communication.