Laundry Valet

Soho House & Co; Roma; On-site; EUR 21,000 - 24,000; Full time

Benefits offered by this job

Soho Friends Membership

Staff Canteen

Monthly Screenings & Gym

Cowshed Spa Discount

F&B Discount

Global Benefits: Any Bedroom

Job summary

Soho House Rome is seeking a friendly Laundry Valet to support the housekeeping team with cleaning duties, linen transport, and guest requests. You will ensure linens and amenities are presented impeccably and maintain Soho House standards across public areas.

Ideal candidates have hospitality experience, are punctual and reliable, and speak both English and Italian. This role offers opportunities to grow within a global members' club network and includes staff benefits.

Qualifications

• Experience in hospitality environments is essential.
• Ability to work well in a team and communicate effectively.
• Punctual, reliable and trustworthy with a proactive mindset.
• Positive attitude with a flexible, can-do approach.
• Customer-focused with a friendly, professional demeanor.
• Strong attention to detail and organized work style.
• Fluency in English and Italian is required.

Responsibilities

• Clean and prepare public areas (dusting, vacuuming, sanitizing).
• Assist housekeepers with transporting linens and supplies around the property.
• Personalize member experiences by Soho House standards for ambiance and scents.
• Sanitize bathrooms and maintain clean sinks, toilets, and mirrors.
• Stock and arrange toiletries per Soho House guidelines.
• Manage collection and distribution of laundry; proper handling of items.
• Ensure linens and amenities are presented and replaced as needed.
• Handle clothing items for member guests (wash, dry, fold, return).
• Report repairs or maintenance to the manager to uphold service standards.
• Keep areas presentable and up to House standards.
• Provide friendly and professional service to Members.

Skills

Hospitality experience

Team player

Punctual and reliable

Can-do attitude

Customer-oriented

Attention to detail

Bilingual English/Italian

Job description

Laundry Valet - Soho House Rome

We are seeking an outgoing Laundry Valet to join our team. As Laundry Valet you will support the housekeeping team with general cleaning duties, maintain organized storage areas and assist with guests requests. A successful Housekeeping employee is trustworthy, organized, dependable and passionate about creating tidy spaces with a great can-do attitude!

Responsibilities

• Clean and prepare public areas, including dusting, vacuuming and sanitizing
• Assist housekeepers with the transport of linens, cleaning supplies, and other materials across the property
• Personalise the member’s experience by adhering to Soho House standards for ambiance, including specific arrangements for lightning, amenities, and signature scents
• Sanitize bathrooms, including cleaning sinks, toilets and mirrors
• Stock and arrange toiletries according to Soho House guidelines
• Collect and distribute clean and dirty laundry, ensuring proper handling and organization
• Ensure all linens, towels and amenities are presented perfectly and replaced as needed
• Collect, wash, dry, fold and return clothing items exclusively for member guests
• Report any repairs or maintenance needs to responsible manager ensuring we uphold exceptional service standards
• Ensure all areas are presentable and meet House standards
• Provide friendly and professional service when interacting with Members

What We Are Looking For – Laundry Valet

• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Yes, yes, yes mentality
• Can do attitude
• Previous experience within hospitality
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Attention to detail and a structured way of working
• Good English and Italian language skills

Benefits

Soho House offers competitive compensation packages for our Laundry Valet that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• RAL € 21.104,30
• Soho Friends Membership
• Staff Canteen
• Monthly Staff Screenings & Staff Gym Classes
• 50% Discount on Cowshed Spa
• 50% F&B Discount
• Global Benefits: Any Bedroom, Any House, $100 per night

Who We Are…

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Laundry Valet!