Lake Como Front Desk & Guest Experience Specialist

EDITION; Griante; On-site; EUR 28,000 - 29,000; Full time

Benefits offered by this job

Staff house accommodation on The Lake

Ticket restaurants – meal vouchers

Staff cafeteria

Marriott Bonvoy program

Job summary

Edition Hotels in Italy is seeking a friendly Guest Service Representative to deliver memorable experiences for guests throughout their stay. You will handle check-in/check-out, guest requests, and serve as the first point of contact for inquiries while maintaining professional appearance and safety standards.

This on-site role offers full-time hours, a competitive gross salary, and benefits including staff accommodations near Lake Como, meal vouchers, cafeteria access, and Marriott Bonvoy perks.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Greet guests and assist with check-in and check-out procedures.
• Address guest requests, resolve issues, and provide accurate information.
• Complete reports and share local highlights to enhance the guest experience.
• Maintain safety, confidentiality, and professional appearance at all times.

Education

High school diploma or G.E.D. equivalent

Job description

Edition Hotels in Italy is seeking a friendly Guest Service Representative to deliver memorable experiences for guests throughout their stay. You will handle check-in/check-out, guest requests, and serve as the first point of contact for inquiries while maintaining professional appearance and safety standards.

This on-site role offers full-time hours, a competitive gross salary, and benefits including staff accommodations near Lake Como, meal vouchers, cafeteria access, and Marriott Bonvoy perks.