Key Account Manager (Telematics Solutions)

Topcon Positioning Systems; Piemonte; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work in Turin

Job summary

TIERRA SpA in Turin, Italy, seeks a Key Account Manager to grow strategic customer relationships in an international, hybrid role. You will identify upsell opportunities, coordinate cross-functional teams, and prepare technical and commercial proposals to ensure profitable contracts.

We require a degree in a technical or business field, 5+ years of B2B account management, strong negotiation and financial analysis skills, fluent English, and willingness to travel internationally (about 25%).

Qualifications

• Degree in a technical or business field.
• At least 5 years of B2B account management or customer management experience.
• Proven success growing business with existing customers and managing complex, long-term contracts.
• Strong negotiation, consultative selling, financial analysis and commercial forecasting skills.
• Excellent relationship-building, communication, problem-solving and cross-functional collaboration skills.
• Excellent English; additional languages are an advantage.
• Availability for international travel, approximately 25% of working time.

Responsibilities

• Manage and develop long-term relationships with assigned strategic customers.
• Identify upselling and cross-selling opportunities that support profitable growth.
• Prepare and negotiate technical and commercial proposals, contract amendments and renewals.
• Build business cases with Sales, Delivery Management, Finance and Administration.
• Coordinate internal teams to address customer needs and ensure a high-quality post-sales experience.
• Monitor contract profitability, sales budgets, order acquisition and invoicing support.
• Share customer and solution feedback to help prioritise product development.

Skills

Negotiation

Consultative selling

Financial analysis

Forecasting

Relationship-building

Cross-functional collaboration

English proficiency

Education

Degree in technical or business field

Job description

Tierra is a joint venture company established in 2008 by Topcon Positioning Systems and Divitech, with the goal of developing telematics solutions to maximize management, efficiency, safety and profits.

Tierra designs and develops electronic systems (both software and hardware) for geo-localization, management, remote diagnostics and maintenance of equipment, vehicles, sensors, and industrial products.

In Tierra, the passion for our job is our driving force. Our applications (software) are the outcome of a concrete, functional and innovative approach, because we work for, but most of all, with the Customer.

We are looking for an optimist and never fulfilled person, who is naturally curious, with an out-thinking attitude and able to “catch the wave” of the latest technological trends.

Tierra offers an informal and creative working environment with no boundaries, made by highly-skilled people. Collaboration and exchange are at the basis of our vision.

Tierra is committed to delivering innovative solutions and fostering an inclusive, respectful, and transparent workplace. We believe in equal opportunities and fair pay practices.

Learn more about working with us at topconcareers.com

KEY ACCOUNT MANAGER

Turin | Hybrid | International scope

Join TIERRA SpA, an internationally recognised provider of reliable telematics solutions.

Established in Turin, Italy, in 2008 as a joint venture between Topcon Positioning Systems Inc. (Livermore, California) and Divitech S.p.A. (Turin, Italy), Tierra develops advanced telematics solutions designed to improve operational efficiency, safety, asset management, and profitability. Tierra designs and develops integrated hardware and software systems for the geolocation, management, remote diagnostics, and maintenance of equipment, vehicles, sensors, and other industrial assets.

For more info: https://www.tierratelematics.com/

You will grow strategic customer relationships, identify new commercial opportunities and ensure an excellent post-sales experience across the customer lifecycle.

What You Will Do

• Manage and develop long-term relationships with assigned strategic customers.
• Identify upselling and cross-selling opportunities that support profitable growth.
• Prepare and negotiate technical and commercial proposals, contract amendments and renewals.
• Build business cases with Sales, Delivery Management, Finance and Administration.
• Coordinate internal teams to address customer needs and ensure a high-quality post-sales experience.
• Monitor contract profitability, sales budgets, order acquisition and invoicing support.
• Share customer and solution feedback to help prioritise product development.

What We Are Looking For

• Degree in a technical or business-related field.
• At least 5 years of B2B account management or customer management experience.
• Proven success growing business with existing customers and managing complex, long-term contracts.
• Strong negotiation, consultative selling, financial analysis and commercial forecasting skills.
• Excellent relationship-building, communication, problem-solving and cross-functional collaboration skills.
• Excellent English; additional languages are an advantage.
• Availability for international travel, approximately 25% of working time.

What We Offer

• Hybrid working: 2 days in the Turin office and 3 days from home.
• Gross annual salary of EUR 45,000-55,000, depending on skills and experience.
• Variable bonus, meal vouchers, flexible working arrangements and learning opportunities.
• Collaboration with global teams in an innovative international environment.

Tierra is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, genetic information, or other legally protected status.