Junior System Administrator (Monitoring Team)

Jobgether SRL; Italia; In loco; EUR 28.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

28 vacation days per year

7 wellness days per year

Referral bonuses up to $5,000

50% reimbursement for training

English lessons discounts

Health benefits up to $1,000/year

Workspace setup reimbursement

Employee recognition program

International team experience

Descrizione del lavoro

Jobgether SRL seeks a Junior System Administrator to help maintain the health and reliability of products and infrastructure in a monitoring-focused environment. You’ll respond to alerts, investigate issues with Grafana and Zabbix, and resolve or escalate incidents according to procedures.

You’ll work with Linux and Windows environments, collaborate with a distributed international team, and take ownership of primary duty shifts after onboarding in a remote-first setup.

Competenze

• 2+ years in system administration or related technical role.
• Proficient in Linux CLI, SSH/VPN.
• Hands-on experience with Zabbix and Grafana.
• Experience with Jira and Confluence.
• Willing to work rotating schedule (5/2 with 8h shifts; 2/2 day/night).
• English at B1+ and ability to collaborate with international team.

Mansioni

• Monitor health and performance of products and infrastructure; respond to alerts.
• Investigate alerts using Grafana dashboards and Zabbix metrics.
• Resolve issues or escalate incidents per procedures.
• Follow runbooks and established troubleshooting processes.
• Troubleshoot Linux and Windows servers and related infrastructure issues.
• Support senior admins and participate in incident response.
• Take ownership of primary duty shifts after onboarding.
• Collaborate with distributed team across locations/time zones.
• Maintain accurate operational practices and document follow-ups.

Conoscenze

Linux CLI

SSH/VPN

Zabbix

Grafana

Jira/Confluence

English (B1+)

Attention to detail

Willingness to learn

Strumenti

Jira

Confluence

Bash

Descrizione del lavoro

As a Junior System Administrator, you’ll help maintain the health and reliability of products and infrastructure in a monitoring-focused operational environment. You’ll respond to a high volume of alerts, investigate issues using monitoring tools, and resolve or elevate incidents according to established procedures. The role offers hands‑on exposure to Linux and Windows environments, as well as monitoring platforms such as Grafana and Zabbix. You’ll work alongside primary and senior duty administrators and contribute to incident response when critical issues arise. After onboarding, you’ll take ownership of primary duty shifts while collaborating with a distributed international team. This is a strong opportunity to deepen your systems administration and monitoring expertise in a structured, remote‑first environment.

• Monitor the health and performance of products and infrastructure, responding to approximately 150–250 alerts during a typical shift.
• Investigate incoming alerts using Grafana dashboards, Zabbix metrics, internal documentation, and established troubleshooting procedures.
• Resolve identified issues when possible and escalated incidents to the appropriate technical teams when further support is required.
• Follow runbooks, operational instructions, and established processes when performing first‑level troubleshooting.
• Troubleshoot Linux and Windows servers and investigate common infrastructure and monitoring issues.
• Support primary and senior duty administrators during day‑to‑day operations and participate in response activities during major incidents.
• Take responsibility for primary duty shifts independently after completing the onboarding process.
• Collaborate effectively with a distributed team working across multiple locations and time zones.
• Maintain accurate and responsible operational practices, paying close attention to alerts, incidents, and follow‑up actions.

Requirements

• 2+ years of experience in system administration, infrastructure monitoring, NOC/duty operations, technical support, or a related technical role.
• Confident Linux command‑line skills, including connecting to systems through SSH/VPN, navigating hosts, and executing Bash scripts.
• Hands‑on user‑level experience with Zabbix and Grafana, including working with metrics, hosts, host groups, and dashboards.
• Solid understanding of monitoring fundamentals and basic infrastructure troubleshooting.
• Experience using Jira and Confluence for issue tracking, documentation, and team collaboration.
• Ability and willingness to work a rotating schedule, including a standard 5/2 schedule with 8‑hour shifts and 2/2 day‑and‑night shifts when covering for the primary duty administrator.
• English proficiency at B1 level or higher, with sufficient communication skills to collaborate with an international technical team.
• Strong attention to detail and a responsible, reliable approach to operational work.
• Ability to follow established procedures while remaining capable of identifying issues and escalating them appropriately.
• Willingness to learn, develop technical expertise, and take increasing ownership of monitoring and infrastructure operations.

Benefits

• Fully remote, full‑time work opportunity.
• Initial compensation level or salary range shared with candidates during the recruitment process before employment begins.
• 28 calendar days of vacation per year.
• 7 wellness days per year for personal, household, or recovery needs.
• Referral bonuses of up to $5,000 for successful candidate recommendations.
• 50% reimbursement for professional training, international conferences, and industry events.
• Corporate discounts for English‑language lessons.
• Health benefits, including reimbursement of up to $1,000 gross per year per employee for eligible employees who are not covered by corporate medical insurance, usable toward private health insurance or eligible medical expenses for themselves and close relatives.
• Workplace setup support, including equipment and workspace provisions through offices or coworking locations, with reimbursement of eligible workplace costs of up to $1,000 gross once every three years in other locations.
• Internal gamified recognition program where colleagues can award bonuses that can be exchanged for merchandise, team‑building activities, massage certificates, and other rewards.
• Opportunity to work with an international, distributed technical team and gain practical experience across monitoring, infrastructure, and incident response.