Junior Cyber Defense SecOps Analyst - Hybrid/Remote

MSC Cruises; Napoli; Hybrid; EUR 28,000 - 32,000; Full time

Benefits offered by this job

Meal vouchers

Hybrid working model

Health insurance

Job summary

MSC Cruises is seeking a Cyber Security Defense SecOps Junior Specialist to join our Cyber Defense team in Naples. The role offers hybrid work (2 days remote) with a permanent contract and a gross annual salary of €28,000–€32,000, paid in 14 installments.

You will perform first-level security operations, monitor ServiceNow tasks, and coordinate with specialists during investigations. The ideal candidate has ~2 years in cyber security, strong analytical skills, and fluency in Italian and English.

Qualifications

• Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, Cyber Security, or a related technical discipline.
• Minimum 2 years of experience in Cyber Security, IT Security Operations, Infrastructure Security or related technical roles.
• Fluent Italian and English, both written and spoken.
• Availability to participate in an on-call rotation schedule.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a dynamic international environment.

Responsibilities

• Perform first-level operational cybersecurity activities across multiple enterprise security platforms.
• Monitor and process cybersecurity service requests, and operational tasks through ServiceNow.
• Support the coordination and engagement of specialist cybersecurity teams during technical investigations and operational escalations.
• Participate in cybersecurity war rooms and Priority 1 (P1) incidents, ensuring proper communication and tracking of actions.
• Execute email security administration activities, including whitelisting, blacklisting, sender reputation management, and antispam/antiphishing policy support.
• Manage operational requests related to web security proxy services, including URL categorization reviews, access validation, and policy exception processing.
• Support the lifecycle management of cybersecurity agents deployed on endpoints and servers, ensuring proper installation, upgrade, health monitoring, and operational compliance.
• Assist in maintaining cybersecurity baseline compliance across workstations and servers by identifying deviations and coordinating corrective actions with IT teams.
• Support security control validation activities and verify the effectiveness of deployed cybersecurity protections.
• Perform initial assessment and classification of security alerts generated by platforms before involving specialized teams.
• Maintain operational documentation, procedures, knowledge articles, and service runbooks.

Skills

Cybersecurity operations

Incident coordination

On-call readiness

Analytical skills

Education

Bachelor's degree in CS/IT/Cyber Security

Tools

ServiceNow

Email security tools

Endpoint security management

Job description

MSC Cruises is seeking a Cyber Security Defense SecOps Junior Specialist to join our Cyber Defense team in Naples. The role offers hybrid work (2 days remote) with a permanent contract and a gross annual salary of €28,000–€32,000, paid in 14 installments.

You will perform first-level security operations, monitor ServiceNow tasks, and coordinate with specialists during investigations. The ideal candidate has ~2 years in cyber security, strong analytical skills, and fluency in Italian and English.