Cyber Security Defense SecOps Junior Specialist

MSC Cruises; Napoli; Hybrid; EUR 28,000 - 32,000; Full time

Benefits offered by this job

Meal vouchers

Hybrid working model

Health insurance

Job summary

MSC Cruises is seeking a Cyber Security Defense SecOps Junior Specialist to join our Cyber Defense team in Naples. The role offers hybrid work (2 days remote) with a permanent contract and a gross annual salary of €28,000–€32,000, paid in 14 installments.

You will perform first-level security operations, monitor ServiceNow tasks, and coordinate with specialists during investigations. The ideal candidate has ~2 years in cyber security, strong analytical skills, and fluency in Italian and English.

Qualifications

• Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, Cyber Security, or a related technical discipline.
• Minimum 2 years of experience in Cyber Security, IT Security Operations, Infrastructure Security or related technical roles.
• Fluent Italian and English, both written and spoken.
• Availability to participate in an on-call rotation schedule.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a dynamic international environment.

Responsibilities

• Perform first-level operational cybersecurity activities across multiple enterprise security platforms.
• Monitor and process cybersecurity service requests, and operational tasks through ServiceNow.
• Support the coordination and engagement of specialist cybersecurity teams during technical investigations and operational escalations.
• Participate in cybersecurity war rooms and Priority 1 (P1) incidents, ensuring proper communication and tracking of actions.
• Execute email security administration activities, including whitelisting, blacklisting, sender reputation management, and antispam/antiphishing policy support.
• Manage operational requests related to web security proxy services, including URL categorization reviews, access validation, and policy exception processing.
• Support the lifecycle management of cybersecurity agents deployed on endpoints and servers, ensuring proper installation, upgrade, health monitoring, and operational compliance.
• Assist in maintaining cybersecurity baseline compliance across workstations and servers by identifying deviations and coordinating corrective actions with IT teams.
• Support security control validation activities and verify the effectiveness of deployed cybersecurity protections.
• Perform initial assessment and classification of security alerts generated by platforms before involving specialized teams.
• Maintain operational documentation, procedures, knowledge articles, and service runbooks.

Skills

Cybersecurity operations

Incident coordination

On-call readiness

Analytical skills

Education

Bachelor's degree in CS/IT/Cyber Security

Tools

ServiceNow

Email security tools

Endpoint security management

Job description

Job Purpose

MSC Cruises is seeking a Cyber Security Defense SecOps Junior Specialist to join its Cyber Defense team.

Job Purpose

MSC Cruises is seeking a Cyber Security Defense SecOps Junior Specialist to join its Cyber Defense team. This role is ideal for a cybersecurity professional with approximately 2 years of experience interested in developing expertise in Security Operations, cyber defense technologies, incident coordination, endpoint security, and operational cybersecurity services. The successful candidate will contribute to the daily operation of enterprise cybersecurity controls, supporting the protection of corporate systems, servers, endpoints, users, and digital services. The role provides first-line operational support, assists in the coordination of cybersecurity incidents, and collaborates with specialist teams to ensure effective and timely resolution of security-related issues. The position includes participation in an on-call rotation and involvement in Priority 1 (P1) incident management and cybersecurity war rooms when required.

Key Accountabilities

• Perform first-level operational cybersecurity activities across multiple enterprise security platforms.
• Monitor and process cybersecurity service requests, and operational tasks through ServiceNow.
• Support the coordination and engagement of specialist cybersecurity teams during technical investigations and operational escalations.
• Participate in cybersecurity war rooms and Priority 1 (P1) incidents, ensuring proper communication and tracking of actions.
• Execute email security administration activities, including whitelisting, blacklisting, sender reputation management, and antispam/antiphishing policy support.
• Manage operational requests related to web security proxy services, including URL categorization reviews, access validation, and policy exception processing.
• Support the lifecycle management of cybersecurity agents deployed on endpoints and servers, ensuring proper installation, upgrade, health monitoring, and operational compliance.
• Assist in maintaining cybersecurity baseline compliance across workstations and servers by identifying deviations and coordinating corrective actions with IT teams.
• Support security control validation activities and verify the effectiveness of deployed cybersecurity protections.
• Perform initial assessment and classification of security alerts generated by platforms before involving specialized teams.
• Maintain operational documentation, procedures, knowledge articles, and service runbooks.

QUALIFICATIONS (skills, Competencies, Experience)

• Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, Cyber Security, or a related technical discipline.
• Minimum 2 years of experience in Cyber Security, IT Security Operations, Infrastructure Security or related technical roles.
• Fluent Italian and English, both written and spoken.
• Availability to participate in an on-call rotation schedule.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a dynamic international environment.

Preferred Certifications – The Following Certifications Are Highly Desirable

• CompTIA Security+
• Microsoft Certified: Azure Fundamentals (AZ-900)
• ITIL Foundation

Visa Requirements

• Right to work in Italy

What We Offer

In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.

Contract

• Type of contract: Permanent
• Hybrid working model: 2 days per week remotely
• Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra
• Gross annual salary (RAL): between €28.000 – €32.000 gross per year, paid over 14 monthly installments
• Meal vouchers: worth €8 per on-site working day

The offer in terms of salary will be determined based on the candidate’s professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role.

Welfare&Wellbeing

We offer a range of Welfare&Wellbeing Initiatives as well as benefits including Productivity award, Health Insurance, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.