JUNIOR CRM SALES SPECIALIST

Technoprobe S.p.A.; Cernusco Lombardone; In loco; EUR 34.000 - 50.000; Tempo pieno

Descrizione del lavoro

Technoprobe S.p.A. is seeking a Sales Operations/CRM Analyst to support CRM management, data analysis, and customer engagement. You will help drive business growth by enabling accurate data, informed decisions, and efficient processes across the sales organization.

The role requires 1–2 years in similar CRM-related roles, fluent English, and solid Excel skills. Collaboration with Sales and cross-functional teams will be essential in a fast-paced environment.

Competenze

• 1–2 years of experience in CRM, Sales Operations, Sales Analyst or a similar role.
• Strong analytical mindset and attention to detail.
• Fluent in English (both written and spoken).
• Familiarity with CRM systems.
• Good knowledge of Microsoft Excel.

Mansioni

• Manage and maintain CRM systems to ensure data accuracy, completeness, and consistency.
• Support the sales team by tracking leads, opportunities, and customer interactions.
• Analyze sales data and customer trends to provide actionable insights.
• Generate regular reports and dashboards to monitor sales performance.
• Collaborate with Sales and other departments to optimize customer journeys.
• Assist in the implementation and improvement of CRM processes and workflows.
• Ensure data quality and compliance with internal guidelines.
• Provide support and guidance to users on CRM tools when needed.

Conoscenze

Analytical mindset

Attention to detail

Fluent English

Communication skills

Strumenti

CRM systems

Microsoft Excel

Power BI

SQL basics

Descrizione del lavoro

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The candidate will support sales activities through effective CRM management, data analysis, and customer engagement, contributing to business growth and improved sales performance.

Key Responsibilities

• Manage and maintain CRM systems to ensure data accuracy, completeness, and consistency;
• Support the sales team by tracking leads, opportunities, and customer interactions;
• Analyze sales data and customer trends to provide actionable insights;
• Generate regular reports and dashboards to monitor sales performance;
• Collaborate with Sales and other departments to optimize customer journeys;
• Assist in the implementation and improvement of CRM processes and workflows;
• Ensure data quality and compliance with internal guidelines;
• Provide support and guidance to users on CRM tools when needed.

Requisiti

• 1–2 years of experience in CRM, Sales Operations, Sales Analyst or a similar role;
• Strong analytical mindset and attention to detail;
• Fluent in English (both written and spoken);
• Familiarity with CRM systems;
• Good knowledge of Microsoft Excel.

Nice to Have

• Knowledge of Power BI is considered a plus;
• Basic knowledge of SQL;
• Experience in data visualization and reporting;
• Understanding of sales processes and pipeline management.
• Strong organizational and problem-solving skills;
• Excellent communication and collaboration abilities;
• Ability to work in a fast-paced environment and manage multiple tasks;
• Proactive attitude and willingness to learn.