Junior Affiliate Executive - internship

Igbaffiliate; Italia; In loco; EUR 6700 - 11.000; Tempo pieno

Descrizione del lavoro

Igbaffiliate in Italy is seeking a Junior Affiliate Executive for an internship to support Eurobet store and corner operators across Italy. You will handle inquiries via chat, email, or phone and provide technical and application support at points of sale.

The role includes conducting telephone product training, verifying winnings under AML regulations, and assisting with credit claims and store activations while following internal procedures. Fluency in English is preferred.

Competenze

• Graduate or high school graduate.
• Excellent ability to handle confidential information.
• Strong customer service mindset.

Mansioni

• Provide efficient and professional support to Eurobet store and corner operators throughout Italy.
• Handle requests via messaging, email, or telephone and forward to relevant department.
• Conduct telephone training of gaming terminal and products at points of sale.
• Verify winnings in compliance with AML regulations.
• Support senior resources in managing credit claims and conducting recovery calls.
• Manage customer registry and account adjustments per procedures.
• Publish and manage store activations and related reporting tickets.

Conoscenze

Customer oriented

Interpersonal skills

Organizational skills

Teamwork

Numerical ability

Office suite

English preferred

Formazione

High school diploma or higher

Descrizione del lavoro

Junior Affiliate Executive - internship# Junior Affiliate Executive - internship15 JUN 2026ItalyPermanentAffiliate ManagementVisit SiteApply NowJunior Affiliate Executive - internship Your role Provide efficient and professional support to existing and potential Eurobet store and corner operators throughout Italy, as well as technical and application support; Manage requests for assistance received via messaging, email, or telephone and provide the requested support, and where necessary forward the request to the relevant department; Conduct telephone training of the gaming terminal and the products offered, and where necessary at points of sale, to merchants; Verification and retrieval of winnings in compliance with current anti-money laundering regulations; Support for senior resources in managing credit claims according to internal procedures, including conducting credit recovery calls to ensure compliance with company policies; Customer registry management; Direct management of credit requests according to internal procedures; Training of store activations; Publishing Publishing; Ability to perform adjustments on accountsExercising according to internal procedures; Management and processing of reporting tickets through dedicated ticketing platforms, ensuring proper handling and resolution of requests in accordance with internal procedures.Who we are looking forGraduate or high school graduate;Previous experience in similar roles, or administrative or call center;Excellent ability to manage and treat confidentially the information with which you enter intocontact;Excellent interpersonal skills and “customer oriented”;Good organizational and working skills under pressure;Excellent familiarity with numbers;Teamwork skills;Excellent computer skills, Office package and Internet use;Good knowledge of English is a non-essential preferential title;Passion for the sports of greatest interest in Italy is a non-essential preferential title;The position is full-time, including shifts, if Sundays and holidays are required.Do you find yourself in this description? Apply now.Make a difference with us.